Extended Stay America - Phoenix - Midtown

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Frank, thank you for being our guest. We are happy to know you liked our location and had a good time here. However, we’re sorry for the inconvenience you had here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

Kerri, thank you for the five-star rating. It is so good to see your stay with us was comfortable and that you loved our hospitality. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America. We are delighted to read you liked our your room and that our location was perfect for your needs. Thank you again for taking time to review your stay. We hope to welcome you and your family back soon! Sincerely, Hotel Management 

Business response:

Christopher, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Tammy, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your compliments with our team. Thanks so much for recommending Extended Stay America to future guests, and we hope to welcome you again soon! Sincerely, Hotel Management