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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Jenna and Heather (front desk) were awesome! Different kinds of people staying there, some out of town for work, and some who don't have other options. Our room had a smell and the Air hardly worked and made a noise every so often. The hotel was booked so couldn't move to another room.I mentioned it to a front desk worker Joe and he just kinda shrugged his shoulders 😔. Other than that had no issues. They have muffins, oatmeal, breakfast bars, coffee and hot chocolate in the morning.
Business response:
Dear Ronda, Thank you for evaluating your stay. We are glad you enjoyed your time with us. Thank you for your kind comments regarding Jenna and Heather. However, we want to apologize for the frustrating issues you encountered with the air unit. We also regret that we did not meet your expectations regarding the room. We will address this appropriately, and we want to thank you for your patience. We appreciate your feedback as we are dedicated to improving our guest experience. It would be a pleasure to welcome you back to ou... read more
It's just an Ice Machine! I had a great visit, the room was clean, the staff was nice and really had a great price. My problem is this: There is no ice maker in the hotel. I had to leave and drive to a convenience store and purchase ice. By the reaction from the front staff - this is not the first time they've heard this complaint. It's three ice makers, some buckets and liners! That is a realistic expectation from a guest at a hotel.
I would stay again! Very accommodating and generally very good. Staff very responsive.
Business response:
Dear Lee H, Your kind comments are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
Good
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 4.3 star rating with 1,333 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.