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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For 3 days, it was ok A staff member is not present at the desk all the time. We waited quite awhile before someone came to check us in. There were a few outlets in our room that did not work. It was a comfortable bed and nice bathroom. The breakfast consisted of small muffins, granola bars, package oatmeal, and coffee. The room has a small sink, microwave, 2 burner stove and full size refrigerator.
Business response:
Dear Guest, Thank you for choosing us and providing your detailed feedback. We are pleased you found the bed comfortable and enjoyed the amenities in your suite. However, we apologize for the lack of service at the front desk and any inconvenience caused by the non-functioning outlets in your room. We will indeed share your comments with the appropriate individuals for enhancement. Thank you for bringing these matters to our attention, and we hope to welcome you back for an improved experience in the future.Sincerely,Hotel M... read more
Affordable, Comfortable, and Clean! We had an absolutely wonderful stay! The rooms are clean and comfortable. We loved having a kitchenette available for when we wanted to make a simple lunch. Monica was the best, she provided us with kitchenware, extra towels, and was a joy to talk with! The hotels location is also great, you're surrounded by many restaurants, shops, and grocers. You're also only 3 hours away from the Grand Canyon if you plan on visiting. This hotel hits great essential needs for a great price and would boo... read more
TV was broken on the stand. Leaky shower faucet
Business response:
Dear Frederick, Thank you for being our guest. It is nice you had a satisfactory time here. However, we are sorry for the disappointment and inconvenience caused in your suite, and we understand your frustration about not getting a maintained room. We examine the room before guests arrive, but we'll speak to our team about missed areas. Our front desk team can help you while you are our guest. We hope you give us another chance, and we will surely provide you and your sister with the outstanding stay you deserve.Sincerely,Ho... read more
Spring Training ballgame trip
Business response:
Dear Ray, Thank you for selecting Extended Stay America during your Spring Training ballgame trip. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please revisit us for another feel-like a home away from home stay.Sincerely,Hotel Management
Ok
this is an older hotel, and it shows. However, the rooms were clean and the bed was comfortable. It served our purpose of having somewhere to sleep.
Business response:
Dear Jennifer, Thank you for selecting Extended Stay America in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. However, we are sorry for your concerns and will work on its improvement. Please revisit us for another feel-like a home away from home stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 3.4 star rating with 2,374 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.