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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
No pool.. werid smell
Convenient Having the kitchenette was so helpful for us. We appreciated that. We would have liked 2 chairs so that we both could eat at the same time.
Business response:
Dear Tamara, thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we will share your feedback with our team to provide extended support to make your stay anything but perfect. Again, thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve. Sincerely, Hotel Management
Was visiting for Son's Graduation, check in time is 3pm but needed to be at graduation around that's time. Explained that to front desk person upon arrival which was 1:30p an person showed lack of empathy for my situation to try and get a room ready fast. Had to wait 45 minutes to get a room which I believe could've been done faster to help me in my time crunch.. also saw a big cockroach squished just outside entrance to hotel which kinda grossed me out...the area is nice though.
Business response:
Christopher, thank you for evaluating your stay at our hotel. We want to extend our apologies for not providing you with a room within an acceptable time frame. We completely understand your frustration and the inconvenience this has caused you. Our priority is to provide exceptional hospitality; therefore, we regret this was not your experience. We are also sorry for the cleanliness issue you encountered during your visit, and we will address them appropriately. Thank you again for your feedback, and we hope you will consid... read more
Staff were very friendly and accommodating. Would gladly stay here again.
The room was clean. The restroom door was broken and there was an old smell coming from the fridge.
Business response:
Jorge, thank you for making Extended Stay America a part of your travel plans. We are happy you had a pleasant stay overall. We apologize for the concerns you had with your room. We will address this with our housekeeping and maintenance individuals and make sure we prevent such reoccurrences. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back. Sincerely, Hotel Management
Kathy at the front desk was amazing. She got coffee for us and did a couple of other things to help us out. She definitely went above and beyond what we expected. The staff are great. The property is clean but needs updating.
Business response:
Grant, thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us. Thank you for mentioning our staff, especially Kathy. She is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 4.3 star rating with 1,333 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.