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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was super easy. Front desk clerk explained everything she was doing as she was doing it.
Business response:
Dear Alan, Thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received and that you have an easy check-in from our front desk staff. We will convey your compliments as this will serve as a compliment for their dedication to hard work. We hope you will stay with us again on your next visit.Sincerely,Hotel Management
Staff were friendly and helpful, hallways were dark and dirty. Stairways smelled like urine.
Business response:
Dear Norbert, Thank you for staying with us and reviewing your experience. We are glad you were satisfied with the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We have shared your feedback with our housekeeping team so these issues do not happen again. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experi... read more
AV bday weekend Room was good for a quick visit to AZ. Joe at the front desk was very prompt, friendly and helpful.
The hotel seemed very old and stuffy. There was an odor as soon as we entered our room. I had to purchase air fresheners.
Business response:
Dear Guest, Thank you for your recent stay and for posting your review online. We always appreciate hearing from our guests. We apologize for anything other than a spotless guest suite and the housekeeping service issues you experienced. This does not meet our standards, and we thank you for bringing this to our attention. Our goal is to match our great location with exceptional customer care, and we will continue to work hard to do just that. We hope you will stay with us again when your travels bring you back our way. Sinc... read more
Everything was dated. The breakfast was a real disappointment. Coffee and oatmeal. We are use to a nice spread for breakfast, waffles muffins eggs cereal toast bagels, not coffee and oatmeal. We would not stay here again.
Business response:
Dear gino, Thank you for your review; it's nice to hear you enjoyed your stay with us. However, we are sorry the breakfast options were not to your liking. We will note your feedback as we always want to know how to improve our guest experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels.Sincerely,Hotel Management
Room condition was not bad but the refrigerator was pretty old one. It made a sound all night so I couldn’t sleep very well.
Business response:
Dear jung, We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we genuinely regret not meeting these expectations during your recent stay. Please accept our apologies for the noise concerns you experienced from the refrigerator. We will bring this to the team's attention and have it fixed as soon as possible. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We hope you will return for a much-im... read more
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 4.3 star rating with 1,333 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.