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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient to Spring Training and decent dining nearby. The “breakfast” was a disappointment
Business response:
Dear Ronald, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that our location was convenient for your visit to Spring Training and that you found dining options nearby satisfactory. However, we apologize that our breakfast offerings did not meet your expectations. Your comments are important to us, and we will review them internally to make improvements where necessary. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience... read more
The rooms were decent. Could used a new mattress in our room, felt like we were slept on cardboard box, aside from that staff was friendly.
Business response:
Dear PEGGY, Thank you for taking the time to share your feedback. We appreciate your positive comments about our friendly staff and a decent room. However, we sincerely apologize for the discomfort you experienced with the bed. A good night's sleep is crucial, and we understand how frustrating it can be when the mattress does not meet expectations. Your concerns will be shared with our team to ensure future improvements. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel... read more
Older property, good location
Business response:
Dear Beth, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Management
Pleasant staff, clean and quiet.
Business response:
Dear Julie, We regularly receive high praise for our dedicated team, and we are pleased their service was a highlight of your stay. Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management
The host was polite and very helpful. The room was cleaned to the best condition possible. The facility is definitely old but safe and quite enough if your expectations aren’t too high. Breakfast is coffee, tea, oatmeal and prepackaged muffins.
Business response:
Dear Robin, Thank you for being our guest and for taking the time to review your experience. It's so nice to know you found your room comfortable and were pleased with our staff's exceptional service. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
The bed was a little uncomfortable
Great customer service. Housekeeping needs to improve and pay more attention to cleaning the bathroom/bathtub.
Business response:
Dear Alfreda, Thank you for choosing Extended Stay America and sharing your review. It is gratifying to read that you had a positive experience with our staff. However, we apologize for any shortcomings in our housekeeping service, particularly regarding the cleanliness of the bathroom and bathtub. Your comments are valuable, and we will address this issue with our housekeeping team to ensure improvements. We value your input and hope to have the opportunity to provide a more satisfactory experience during any future visits.... read more
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 3.4 star rating with 2,374 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.