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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the bed. It was very comfortable. The amenities were convenient.
Business response:
Mike, thank you for the wonderful feedback of Extended Stay America. We are glad you enjoyed your time with us and that you liked our hotel amenities. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Location is prime; center of Scottsdale, AZ; lots of shopping nearby. The price was excellent for the need I had.
Business response:
Rhonda, thank you for the fantastic feedback of Extended Stay America. It is great to know you liked the value we offer and that you enjoyed our ideal location with easy access to many places. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Great location! Plenty of restaurants close by, with a couple across a non busy street. Grocery, pharmacy, coffee and fast food located within a quarter to half a mile away. I've become used to a coffe maker in the room, full amenity package.... liquid body soap, shampoo and body lotion, not 1 small tube of shampoo and a bar of soap. The heater/a/c works well, but it's the under window type unit that is on the noisy side. Again, it's not bad, and it didn't keep me awake, but it seems old fashioned. The breakfast is granola b... read more
Business response:
Thank you for choosing to stay with us. We are delighted to hear you had an overall comfortable stay and our convenient location close to the shops abd restaurants was perfect for your needs. However, your total satisfaction is always our top priority, and we sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
I didnt stay long enough to walk around the property. It was in a nice area
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Never again!!!!! I was upset that the only way you can pay a deposit was on a cc and not cash! Also very disappointed that you could pay a cash deposit only if you were staying a week or longer. Intended on staying two days but turned it into one once I realized I had to combine the deposit with the actual room cost on one card. Very inconvenient. I arrived right before 12:30am and was very exhausted so at this point it was frustrating. I finally got to my room and it had smelled of cigarette smoke and by this time I showere... read more
Business response:
Charmaine, thank you for your review. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We are also sorry for the unpleasant experience you had with our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We also apologize you were inconvenienced by our payment... read more
The property was fine. The room was not great. The check in counter service not the best.
Business response:
Thank you for your review. We are happy you were pleased with our property, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 986 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.