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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I really enjoyed this property,the staff here is extremly helpful, nice , and just goes above and beyond.
Business response:
Sienna, thank you for being our guest and for the lovely comments about our service. It is really our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We will be sure to share your kind compliments with our team. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate you selecting us and taking the time to leave your feedback. We hope the positive aspects of your stay more than made up for any concerns you may have had. Once more, we appreciate your business and wish to have another opportunity to welcome you for the five-star stay we strive to provide every guest. Sincerely, Hotel Management
Business response:
Ashley, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Staff was wonderful. Pool was closed due to covid, and there was NO breakfast.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Front desk staff is awesome! Due to covid no breakfast and their pool is closed.
Business response:
Sandy, it was a pleasure to read your review of Extended Stay America. We are delighted to know you liked the friendly service provided by our associates at the front office and that you had a great stay. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
NOISY This hotel is so noisy. So many people coming and going at all hours of the night. The person upstairs LITERALLY stayed up and paced the room ALLLLLL night. Never again will i stay here
Business response:
Temre, thank you for being our guest. We are very sorry for the disturbance you experienced during your stay. We wish we had the opportunity to address the matter as our front office team would have done their best by changing your suite. Thank you once again for your feedback, and we hope to provide you with the stay you deserved. Sincerely, Hotel Management
I was told the room I reserved was given to another customer and the only other room that I requested wasn’t ready because it wasn’t cleaned yet (this was at 9pm-ish. So, I decided to take the last room available. This location seemed to have ran out of everything that should have been available for customer convenience (silverware, sheets, pillows, towels and we had to call the front office for a tv remote.)
Business response:
Thank you for choosing our hotel. We are sorry for the reservation issue you encountered upon arrival and regret the inconvenience caused. We have taken note of your comment and will review this with the appropriate team to see what went wrong. We value your feedback and hope you will stay with us again so we can provide you with the suite that best meets your needs. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,586 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.