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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff is awesome! Due to covid no breakfast and their pool is closed.
Business response:
Sandy, it was a pleasure to read your review of Extended Stay America. We are delighted to know you liked the friendly service provided by our associates at the front office and that you had a great stay. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
I was told the room I reserved was given to another customer and the only other room that I requested wasn’t ready because it wasn’t cleaned yet (this was at 9pm-ish. So, I decided to take the last room available. This location seemed to have ran out of everything that should have been available for customer convenience (silverware, sheets, pillows, towels and we had to call the front office for a tv remote.)
Business response:
Thank you for choosing our hotel. We are sorry for the reservation issue you encountered upon arrival and regret the inconvenience caused. We have taken note of your comment and will review this with the appropriate team to see what went wrong. We value your feedback and hope you will stay with us again so we can provide you with the suite that best meets your needs. Sincerely, Hotel Management
Business response:
Joshua, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Richard, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America - Phoenix - Scottsdale, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Emily, thank you for selecting Extended Stay America and for your ten-star rating. We are thrilled to know we met all your expectations and you had an excellent stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
William, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Maria, thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 986 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.