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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean and bed was good. The mattress on the twin was stained. The restroom needed to be remodeled. No counter space and toilet needed a new lid.
Business response:
Thank you for being our guest. We are pleased you liked your room and slept well on our comfortable beds. However, we are sorry we missed meeting some of your expectations. We value your feedback and have taken note of it. Thank you for choosing our hotel, and we hope you will visit us again in the future for a much better stay. Sincerely, Hotel Management
It's a nice property in a nice area. I would recommend having some eating utensils (paper plates and plastic utensils, paper cups) in the kitchen, and "Do Not Disturb" signs to place on the door.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location and liked our refreshing property. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Good hotel easy check in
Business response:
Craig, thank you for your recent stay at Extended Stay America. We are thrilled you enjoyed your stay at our hotel. We are also glad you liked our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
It was in a great location for what we needed-medical clinics we needed were close by. Staff were friendly, but seemed to be under staffed in the office area. We were surprised that the kitchen was not stocked, had to ask for all kitchen supplies, ... were told they would bring it to our room... finally went after it and was told they were having to wash it...ended up making 2 different trips to office to get it. Bed was extremely hard. Over all the room was clean and pleasent looking... just had a hard time getting kitchen ... read more
Business response:
We are glad you appreciated our friendly staff and clean rooms. However, we are sorry for the problems you encountered in getting kitchen supplies. We are reviewing your feedback with appropriate members of our staff to make sure this does not repeat. Thank you for reviewing our hotel. We hope to have a chance to provide you with the stay you deserve on your next visit to the area. Sincerely, Hotel Management
The lady in the front desk was super rude but other than that it was a great place to stay
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We have also shared your comments with the mentioned associates to ensure our future guests do not encounter such problem again going ahead. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
It was ok. Bot
Business response:
Kristen, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 986 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.