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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very friendly and helpful. The bed was comfortable and the location met our focus of this trip. We would definitely stay there again.
Everything was just OK
Business response:
Dear Guest, We are pleased to know your stay was satisfactory and that the overall experience met your needs. While it may not have stood out, we appreciate you choosing us and hope that with future visits, we can provide an even more comfortable and memorable stay. Sincerely, Hotel Management
The amenities were very limited, three bath towels and one trash can for a 2 night stay. We had to pay $5 for 2additional wash cloths and 3 additional bath towels
Business response:
Dear Guest, We understand how important it is to have the right amenities for a comfortable stay. Our accommodations are designed to provide essential items, and we appreciate your perspective on how additional supplies affected your experience. Comments like yours help us better understand guest expectations and explore ways to enhance convenience and satisfaction. We value your honesty and hope future visits are more seamless and comfortable. Sincerely, Hotel Management
Staff (very personable & hustling, kind African-American gentleman…sorry I forgot his name) was the only highlight. This was used as a local over-night during the Phoenix Open, and compared to other hotels was a fraction of the bulked-up costs, and yet it was still VERY over-priced for what you get. Room 205 had the looks of a seedy motel in a horror flick. There was carpet coming up/apart, patch worked kickbase/trim, cracks/dings/broke down looking walls, the bathroom is SO small that the door only clears the toilet by abou... read more
Business response:
Dear Guest, We’re glad to hear that our team member made a positive impression during your stay, as providing welcoming and attentive service is very important to us. We appreciate your perspective regarding value and accommodations, as it helps us better understand what matters most to our guests. Guest comments like yours are valuable in guiding future enhancements to ensure comfort and overall satisfaction. We hope you might consider giving us another opportunity in the future to provide a more comfortable and enjoyable e... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,993 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.