This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was just what I expected. Clean safe and comfortable once you’re inside. Don’t walk around at night unless you like the smell of weed and dozen people milling about.
Business response:
Dear Guest, We’re glad to hear that your room felt clean, safe, and comfortable during your stay. At Extended Stay America, we aim to provide a welcoming space where guests can relax and feel at ease. Your feedback about the surrounding area is appreciated, as it helps us understand the full guest experience. Thank you for sharing your thoughts, and we hope future visits are even more enjoyable and restful. Sincerely, Hotel Management
The staff was very nice ! Great quick stay ! Rae Rae and Sam were very professional and nice. Great area for many events - TPC and the Fairgrounds or Barrett -Jackson event
Nice area. Typical extended stay. You know what to expect.
Business response:
Dear Guest, It is wonderful to know that your overall visit left you with a positive feeling. We appreciate you taking a moment to share your experience, as comments like yours help us continue refining the guest experience. At Extended Stay America, our goal is to offer a comfortable and welcoming environment throughout each stay. Thank you for your feedback, and we hope to have the opportunity to welcome you back for an even better visit in the future. Sincerely, Hotel Management
Staff was wonderful. Room comparable to price point, no frills but clean. Great/safe location in North Scottsdale with easy walk to Kierland Quarters/Commons or Westin Resort.
There was no amenities such as shampoo or coffee. Room was clean, but dated, shower curtain arm was falling out of the wall.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We understand how important it is for accommodations to feel complete and well maintained upon arrival. While the overall condition met expectations in some respects, we recognize how missing conveniences and aging features can affect comfort. Our suites are designed with longer visits in mind, and certain items are available upon request at the front desk for added convenience. Your observations regarding the fixture have been noted and shared with our team. We apprec... read more
Room was clean but very sparse. No hand towels in the bathroom. If you need towels you need to go to the office and pay for them. No housekeeping. Absolutely nothing in the kitchen.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback and bringing these concerns to our attention. Our Select Suites rooms are designed to provide a home-like environment with functional kitchens and major appliances, allowing guests to create their ideal extended-stay experience. While guests provide their own cookware and dining items, this helps us maintain budget-friendly rates. We also offer a starter supply of basic essentials at the front desk. Please accept our sincere apologies for any housekeeping o... read more
the kitchen was NOT supplied not a coffee pot Nothing in the kitchen only microwave and dishwasher
Business response:
Dear Guest, We appreciate your kind rating and hope that you had an overall pleasant stay with us. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite for a minimal fee. We have shared your comments with our team... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,993 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.