Extended Stay America - Phoenix - Scottsdale - North

Business response:

Dear Guest, It is great to hear that you found your stay clean and comfortable. We are delighted that you enjoyed your time with us and appreciate you sharing your experience. At Extended Stay America, we strive to provide a welcoming atmosphere and a pleasant environment for all our guests. Thank you for your kind words, and we look forward to hosting you again on your next visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We’re glad to know you found our hotel clean and conveniently located. We appreciate your comments regarding the room amenities and maintenance details such as the TV remote, shower curtain, and shampoo availability. Your observations are valuable and will help us make the necessary improvements to enhance guest comfort and satisfaction. We aim to provide both value and quality for all our guests and hope to better meet your expectations next time. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We are pleased to know that the location was convenient for your needs and appreciate you taking the time to provide your thoughts. Your comments are valuable and help us identify ways to improve the overall guest experience. We will continue working toward creating a more enjoyable and comfortable environment for all visitors. We hope to have the opportunity to welcome you again in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your experience. We are glad to hear that, despite a few areas for improvement, you would consider staying with us again. Guest comfort and satisfaction are very important, and your feedback helps us focus on enhancing the overall experience. It is encouraging to know that your stay was positive enough to welcome a return visit. We appreciate your thoughtful comments and look forward to providing an even more enjoyable and comfortable experience during your next visit. Your ... read more

Business response:

Dear Henry, It is wonderful to know you had an excellent experience during your stay. Everyone at Extended Stay America truly appreciates your kind feedback and is delighted that you enjoyed your visit. We take pride in creating a comfortable and welcoming environment for our guests. Thank you for sharing your thoughts, and we look forward to welcoming you back for another pleasant stay soon. Sincerely, Hotel Management 

Business response:

Dear Hanna, It’s wonderful to hear that you found your stay both comfortable and convenient. Providing an environment where guests can relax with ease and feel at home is always our goal, and it’s rewarding to know we achieved that during your visit. We’re committed to offering thoughtful spaces and helpful amenities that enhance the overall experience. It was our pleasure to host your visit at Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management