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Extended Stay America - Phoenix - Scottsdale - North

4.1
  • Hotels
  • Scottsdale, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,041 reviews
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Lee Ann's profile image
Lee Ann 
2 years ago

will be back 

Business response:

Thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

thomas's profile image
thomas 
2 years ago

Room smelled like cigarettes. Receptionist was nice but the manager couldn’t extend my stay because he was too busy getting ready for corporate inspections 

Business response:

Thomas, htank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management 

Jeri's profile image
2 years ago

Front desk was very helpful I look forward to staying there again soon 

Business response:

Jeri, thank you for making Extended Stay America a part of your travel plans. We are delighted to read how much you enjoyed your stay and that our devoted front desk staff helped to make your stay even more memorable. We will be sure to share your comments with them. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Sincerely, Hotel Management 

Jose's profile image
2 years ago

Arizona Bike Week It was located in the perfect spot, center of all the things Bike week had to offer. 

Business response:

Thank you for staying with us. 

Anonymous's profile image
Anonymous 
2 years ago

Business response:

Thank you for staying with us. 

wilson's profile image
wilson 
2 years ago

Very good place love to stay here 

Business response:

Wilson, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

jeana's profile image
2 years ago

expedia you have incorrect info about this place having a pool. I don't think it's ever had one. Room setup was OK but kitchen had absolutely no kitchenware. Also no coffee maker. Big stain in carpet right in front of big chair-first thing you see when you walk in. Carpet in general was sticky. Otherwise, room seemed clean. Kind of funny that there was only one small trash can for entire room, considering that they cater to extended stays. lobby is one small room with huge TV showing you and sign saying you're being recorded... read more

Business response:

Jeana, thank you for providing us a detailed evaluation. While we appreciate your rating and comments about your clean suite as well as the service provided by one of our front office associates, we regret not meeting all of your expectations. We apologize for the condition of the carpet in your suite. We will share this with our housekeeping team for their review and action. We are also sorry for the inconvenience you had due to the malfunctioning key cards and the disappointment with our grab-and-go breakfast. Your feedbac... read more

Clayton's profile image
Clayton 
2 years ago

Room wasn't bad, however, the window drapes had holes in them, not just a hole but 30 - 50 small holes. Looked like moths had eaten holes on the drapes. Not a good visual impression. 

Business response:

Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more

Paul's profile image
2 years ago

Mostly Ok and Good People The room was mostly clean and mostly functional, close to where I needed to be in an expensive area. A couple drink cans were found behind a curtain and one of the lighting fixtures attached to the wall did not work but was replaced within a day of the report. A very capable and friendly manager and maintenance man took care of things for us directly. I would stay there again. 

Business response:

Thank you for staying with us. 

Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North

How is Extended Stay America - Phoenix - Scottsdale - North rated?

Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,041 reviews. 

When is Extended Stay America - Phoenix - Scottsdale - North open?

Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.