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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s a rough place… inside smelled … could see water damage and a leak. We finished the stay because of the location and the ease of access to the tournament. Not good for a vacation spot. It’s more for construction workers facility
Business response:
Ben, thank you for your honest evaluation. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding the issues you outlined and make sure the problems are fixed immediately. On a positive note, we are happy our location worked well for you. We hope to have the opportunity to make your next stay with us outstand... read more
Disappointed trip The room was just ok we were there 4 nights and house keeping did not clean or restock towels or anything for 4 days
Business response:
Thomas, thank you for making us a part of your travel plans. We are happy to know you were overall satisfied with your stay. However, we are sorry for not meeting all of your expectations. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen and towel exchange service at the front desk. In response to your feedback, we will be coaching our front desk... read more
Smell of smoke in the room and then of course a fire alarm at 2:00 am assumed to be someone smoking in their room.
Good location but no elevator. Had to drag my luggage up 3 flights of stairs. Breakfast was coffee and some granola bars. Couldn't get the wifi to work.
Business response:
Thank you, Richard, for being our guest. We are glad that, overall, you were pleased with your stay. However, we do apologize that your visit was inconvenienced by the elevator and wifi issue. We certainly understand how frustrating it can be when maintenance issues such as these arise. We look forward to having you as our guest again when your travels bring you back to the area. Sincerely, Hotel Management
Great location
Business response:
Oscar, thank you for being our guest. We are pleased to know our location was perfect for your trip and that you had an overall comfortable stay with us. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,041 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.