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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was awesome! It was a little hard to find but I got there. Brandon was amazing at check-in. He was polite and outgoing, very friendly overall. The only thing I was upset about was that I had to leave at 530am and breakfast didn't start until 630. But other than that, my experience was great!
Business response:
Thank you for choosing Extended Stay America and for taking the time to write a review about your wonderful experience. It was a pleasure to read that Brandon provided such great service and made your stay special. We will acknowledge his efforts during our staff meeting and thank him personally. Please visit us again on your next trip to our area. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Chasity, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
great location, clean rooms. would stay again.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you were impressed with your room and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
Service is not up to the mark
Business response:
Johny, thank you for taking the time to provide feedback about your stay. We’re sorry for the average service you experienced from our associates. Please be assured that we have discussed your concerns with our team, and we’re making necessary changes so these types of incidents do not occur again. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
I like the Clerk ,she was very nice and accomodating also close to our activity place
Business response:
Thanks for taking time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their courteous service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Scottsdale night It's was a nice place to stay thanks
Business response:
Adam, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nurse Awesome room. Clean place. Loved the little kitchen!!!
Business response:
Kay, thank you for the glowing review of Extended Stay America. We’re thrilled to know you liked our well-kept property and that you were pleased with your well-equipped room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The trash cans (3 of them) were under the open stairwell, all of them were overfilled and spilling over, it was a Saturday, no room for 1 more piece of anything. Our mom's room was in the corner, and it smelled very bad when we had to walk past the trashcans to her room, or go upstairs to our room, which were also in the corner of the building.
Business response:
Thank you for taking the time to review your stay with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. Please know this is not usual for us, and we hope you give us another chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,902 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.