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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
GREAT TOWN STAFF WAS VERY COURTEOUS AND PROFESSIONAL. VERY PLEASANT EXPERIENCE.
Business response:
Ralph, thank you for choosing our hotel. We are glad to know we succeeded in providing you the wonderful stay and that you loved excellent service offered by our staff. Your praises have been shared with the entire team members, for recognizing their efforts. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
good location, good price The location near N. Scottsdale Rd. is convenient to restaurants, shopping, and close to the Mayo Clinic which was our destination this time. Scottsdale can be really expensive, and this place had the best value in the area.
Business response:
Rita, thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Loot in Scottsdale Located in the heart of Scottsdale, stone’s throw away from Scottsdale needle. If you are lucky, you get this hotel at a very cheap rate. Special mention of Helen, the receptionist. She is super friendly.
Business response:
Thanks for sharing your kind review of Extended Stay America. We are delighted to know our ideal location was the highlight of your stay and that we were able to meet your expectations at an affordable price. Thank you once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Not what we were looking for. We did not need a kitchen just a hotel/motel room. We also like to have a hotel that has breakfast. The price was great for the area we were in.
Business response:
Ronald, thank you for taking the time to tell us about your visit. We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect stay you deserve. Sincerely, Hotel Management
Nice location, accommodating staff Staff tried very hard to be accommodating. However, hotels.com quoted me a different rate AND required prepayment at check in. I suspect the failure was by hotels.com, not the property. Recommend you have a copy before paying. "Breakfast" was only coffee or tea, and instant oatmeal, protein bars, saran wrapped muffins.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are glad you loved our convenient location and the nice service provided by my team. However, I am sorry for any inconvenience you had while here. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Inflexible checkout time This is a very adequate hotel in a great location. It’s not a 5-star hotel but it is priced accordingly. For the most part this facility is well maintained with comfortable beds and ample parking. The staff is friendly. My biggest complaint is that the ventilation fan in the bathroom is incredibly loud. One can tell that if this is my biggest complaint there must not be a lot to complain about (other than the generic things people always complain about - noisy neighbors, inflexible checkout time, et ... read more
Business response:
Mark, thank you for taking the time for reviewing your stay at Extended Stay America. We are glad you had a good stay and that you loved most aspects of our hotel. However, we are sorry for the inconveniences you had while here. We have shared your feedback with our maintenance team so that they can fix the issue as soon as possible. Your business is appreciated, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Daniel, thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Look elsewhere. Zero toiletries except towels. Counter top was dirty. Toilet was disgusting. Woman who checked us in ended up cleaning the toilet.
Business response:
Thank you for sharing this detailed review and being loyal to our brand. Please accept our sincere apologies for the issues you experienced during your stay. Your experience is not indicative of the service we normally provide, and we regret that we fell short in this instance. We take these reviews very seriously and have shared your concerns with our team to ensure this is not repeated. We hope you and your family will give us another chance to show you the hospitality you deserve on a future visit. Sincerely, Hotel Manag... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,086 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.