Extended Stay America - Phoenix - Scottsdale - North's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Phoenix - Scottsdale - North

4.1
  • Hotels
  • Scottsdale, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,041 reviews
Select a rating
Krystall's profile image
Krystall 
7 years ago

The pillows are horrible. My body has been in so much pain the last few days. 

Business response:

Krystall, thank you for reviewing your visit to Extended Stay America - Phoenix - Scottsdale - North. Although you enjoyed your overall time with us, we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. I will be sure to share your concern with our management in an effort to improve our facilities. We appreciate you letting us know and hope to have another chance to provide you with a much better experience in the future. Sincerely, General Manager 

Michael's profile image
Michael 
7 years ago

Mothers day 2017. All of the conveniences of a hotel room werent there. I had to ask for cups, dishes, clean towels, iron etc by going to the office. Apparently they have theft so nothing is kept in the rooms. Breakfast was only package muffins, coffee, and packaged instant oatmeal. Not many choices for diabetics. I ate elsewhere. Carpet was dirty . Bathtub was dirty. The bed was pretty good. 

Business response:

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. 

Brandon's profile image
Brandon 
7 years ago

Surprisingly nice Clean and comfortable. Nice carpet. Relatively new furniture and amenities. 

Business response:

Brandon,we are delighted you chose to stay at Extended Stay America - Phoenix - Scottsdale – North.It's great to read you enjoyed your stay and our facilities and amenities were to your satisfaction. We hope to have the opportunity to welcome you back. Sincerely, General Manager 

Timothy's profile image
Timothy 
7 years ago

Nice place to stay close to AZ on the Rocks! Quick trip into Scottsdale for an indoor climbing competition at AZ on the Rocks. Hotel was all that we needed for this trip...bed, shower, refrigerator, and close to gym. 

Business response:

Timothy, thanks for evaluating your stay. We are glad to know you liked our amenities and that our location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

danielle's profile image
danielle 
7 years ago

Business response:

Danielle, we appreciate you taking the time to share your wonderful rating. It’s our pleasure knowing you had an amazing stay. We look forward to welcoming you back to Extended Stay America - Phoenix - Scottsdale – North. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Great location! Service was okay, continental breakfast is more like a snack, room was clean, soap smelled weird but overall we were satisfied for the price we paid. 

Business response:

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. 

Phillip's profile image
Phillip 
7 years ago

Bathroom I stayed in room 143, the bathroom had mildew above the shower head, and the wall was puffed out from water damage, when we walked in the room on 2nd day, it smelled of mildew, the bathroom door did not shut properly, excessive paint we could not lock the door it was hard to close and open. 

Business response:

Phillip, thanks for evaluating your stay. We are apologize for the issues you encountered in your room and bathroom. Your concerns will be shared with the teams in an effort to improve our facilities. I hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, General Manager 

Cesar's profile image
7 years ago

The Hotel is fine for a long stay The hotel is fine for a long stay. You can save some money to spend in good restaurants in the shopping mall that's walking distance. The room is comfortable and quiet; the place well located in the heart of Scottsdale. Internet is okay, but has some speed limit. 

Business response:

Cesar, it was a pleasure to have you as our guest at Extended Stay America - Phoenix - Scottsdale – North. We are glad to read you liked the cleanliness of your room and that our location was perfect for your needs. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Convenient, great price There was some waiting time on the room but they were short handed and understood that would still recommend 

Business response:

Thanks so much for your five-star rating regarding your stay at Extended Stay America - Phoenix - Scottsdale – North. We are happy to know you were pleased with your experience with us and enjoyed the value we offered. We appreciate you recommending us to others and look forward to seeing you again Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North

How is Extended Stay America - Phoenix - Scottsdale - North rated?

Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,041 reviews. 

When is Extended Stay America - Phoenix - Scottsdale - North open?

Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.