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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean an convenient Really glad we found this chain of hotels....always friendly professional staff...always clean and quiet...cost efficient and close to shopping... restaurants and things to do...keep up the good work! !!
Business response:
Thank you for taking the time to share your experience. It is good to know you were well accommodated with great customer service, a clean room, and affordability. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
clean rooms, friendly staff but not worth the $$$$ I felt a little let down for the price, the complementary breakfast was a joke. i went out and spent a little more to stay at this hotel thinking there would be at least some water, orange juice, or fresh fruit... but there was none of that. I will not stay here again and I will not recommend.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you felt that you didn't get what you paid for during you stay. To prevent this from happening again, our team is working harder to make the stay more enjoyable for our guest to make a home away from home experience. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Location was great, close to restaurants and the mall, well iluminated, quiet, staff was helpful, office hrs till 10pm so if you have a late check up contacted ahead of time. Room was clean, no daily house keping.
Business response:
Thank you for taking the time to share your experience. It is great to see our location was suitable and our staff suitable during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Nothing to brag about
Business response:
Thank you for taking the time to share your experience. First, allow me to apologize for the long check in. We will make sure our staff is better trained. Overall, I am glad you favored the fully equipped kitchen in your room and that you had a peasant stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great location not clean The bathroom sink was filthy as of someone had just shaved there face and didn't clean up afterwards. Also it did not drain well at all and would fill up when you would wash your hands are brush your teeth. The bathroom door had brown spots on it as if someone had shaken up a soda and it exploded. The floor was sticky and so are the counter tops. BAC was loud and very noisy hard to sleep through the night.
Business response:
I appreciate you sharing your review. I am concerned about the multiple cleaning issues you mentioned. Our housekeeping staff have been addressed on these issues and will be making sure to double check all rooms for cleanliness. Thank you for bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,902 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.