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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bathroom I stayed in room 143, the bathroom had mildew above the shower head, and the wall was puffed out from water damage, when we walked in the room on 2nd day, it smelled of mildew, the bathroom door did not shut properly, excessive paint we could not lock the door it was hard to close and open.
Business response:
Phillip, thanks for evaluating your stay. We are apologize for the issues you encountered in your room and bathroom. Your concerns will be shared with the teams in an effort to improve our facilities. I hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, General Manager
The Hotel is fine for a long stay The hotel is fine for a long stay. You can save some money to spend in good restaurants in the shopping mall that's walking distance. The room is comfortable and quiet; the place well located in the heart of Scottsdale. Internet is okay, but has some speed limit.
Business response:
Cesar, it was a pleasure to have you as our guest at Extended Stay America - Phoenix - Scottsdale – North. We are glad to read you liked the cleanliness of your room and that our location was perfect for your needs. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Convenient, great price There was some waiting time on the room but they were short handed and understood that would still recommend
Business response:
Thanks so much for your five-star rating regarding your stay at Extended Stay America - Phoenix - Scottsdale – North. We are happy to know you were pleased with your experience with us and enjoyed the value we offered. We appreciate you recommending us to others and look forward to seeing you again Sincerely, General Manager
Business response:
David, thank you for being our guest at Extended Stay America - Phoenix - Scottsdale - North. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
OVERALL SATISFIED HELEN WAS SO PLEASANT AND VERY WILLING TO PLEASE, EXPLAINED EVERYTHING CLEARLY. ALL STAFF MEMBERS WERE VERY PLEASANT! WE WERE VERY HAPPY WITH THE ROOM AMENITIES, FELT RIGHT AT HOME> BEING CLOSE TO SHOPPING A PLUS! OVERALL VERY HAPPY AND WILL CERTAINLY RETURN AND RECOMMEND.
Business response:
Thanks for sharing your wonderful experience at Extended Stay America - Phoenix - Scottsdale - North. We are so happy to know our location was convenient to your needs and that you were satisfied with your well-equipped room. I will surely share your praises with Helen. It was so good to have you here, and we hope to be at your service again soon. Sincerely, General Manager
Great place to stay Very good location for my needs. Will stay here again. Staff very friendly and helpful with any requests.
Business response:
Many thanks for sharing your wonderful review. We are so happy to know our location worked well for your needs and that you were satisfied with the service provided by our associates. It was a pleasure hosting you at Extended Stay America - Phoenix - Scottsdale - North, and we look forward to welcoming you again soon. Sincerely, General Manager
Business response:
Carolyn, thank you so much for your rating. We are glad that you liked most of the aspects of our hotel and had an enjoyable stay at Extended Stay America - Phoenix - Scottsdale - North. We hope you choose us on your next visit to the area as we would love the opportunity of serving you again. Sincerely, General Manager
They should clean room at list ones for two nights stay. Stuff are friendly, location is perfect. Too noise at room from cooler and fridge.
Business response:
Thank you for being our guest and for your feedback. We're happy to note that you liked our location and helpful staff. However, we’re sorry you were unhappy with our housekeeping services. While this service is done on a weekly basis to respect the privacy of our guests, we are always happy to provide it at your request for a minimal fee. If we did not communicate this at check-in, please accept our apologies. We hope you will consider staying with us again. Sincerely, General Manager
Not bad All in all it was a pretty good stay, really the only complaint I have is they really need to have an ice machine cause after a long hard bike ride from Az bike week ice cold water would have been real nice.
Business response:
Mark, we value you as our guest and appreciate you taking time to review Extended Stay America - Phoenix - Scottsdale - North. We are happy you enjoyed your overall stay with us. As our fully equipped kitchens with full size refrigerator includes ice trays for your convenience, so we do not have ice machines on our property. We apologize for your disappointment. We hope to see you again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,902 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.