This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Definitely a Winner! My stay was very enjoyable. Very nice liocation ,shopping was very close the room was clean and comfortable. It felt like a studio apartment. The staff were very polite and friendly. I will definitely stay there again and I will re3commend the Hotel to Friennds and Family..
Business response:
Bruce, it was a pleasure to have you as our guest at Extended Stay America - Phoenix - Scottsdale - North. We are delighted to read our location was ideal for your needs and that our helpful associates and your well-appointed room helped make your stay a great one. Your feedback is much appreciated, and we cannot wait to welcome you back soon. Sincerely, General Manager
We came because our A/C went out, bed was comfortable, room got nice and cold but the room wasn't clean
Business response:
Bryce, thank you for sharing your experience with us. We are pleased to know you had a good night’s sleep on our cozy beds. However, we are sorry for the cleanliness issue you experienced in your room and have shared your concerns with our housekeeping team for review and action. We hope to have the opportunity to welcome you back soon. Sincerely, General Manager
home away from home :-) each person here is very warm, friendly, and professional with me, thanks a zillion
Business response:
David, thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your visit and the excellent service provided by our staff. Thanks for being our guest, and we can't wait to welcome you back to Extended Stay America - Phoenix - Scottsdale - North, Sincerely, General Manager
Great location! Good area, close to shopping and nice restaurants.
Business response:
Wow - Sara, thanks for the awesome feedback. We are delighted to know all went great during your stay and that our location was ideal for your trip. It was a pleasure hosting you at Extended Stay America - Phoenix - Scottsdale - North, and we look forward to welcoming you back soon. Sincerely, General Manager
Very friendly and helpful staff, thanks again ;-)
Business response:
Tim, thank you for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. On behalf of everyone here at Extended Stay America - Phoenix - Scottsdale - North, we invite you to come and visit us again soon. Sincerely, General Manager
Nice hotel The people here are extremely friendly and they keep places nice
Business response:
Cristina, it's so nice to read your positive review of your stay at Extended Stay America- Phoenix - Scottsdale - North. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your compliments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, General Manager
Nice hotel, Great Breakfast 🤗 Everything really nice.......just plz, we needed face cloths& a toilet paper hangers. Oh don't like the bare floors in bathroom felt like we were in a prison!!! Cold 🤢 When's we first walked in smelt, the cleaning products🤢
Business response:
Thank you for taking the time to evaluate your stay. We are pleased you had an overall nice visit. However, we are disappointed to know you were not completely satisfied with our facilities. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thomas, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Nice lady at front desk; but bad hotel Not great. Front desk rarely answers the phone (except for the nice young lady that has been there 3 years -she is not at all animated; but very nice. No utensils whatsoever. Nothing in the cupboards at all. Cigarettes litter the sidewalks and people freely smoke right outside the room and toss their butts on the ground. The free breakfast is coffee and granola bars. The bed was very uncomfortable and linens soiled on arrival. Many light bulbs were out in several lamps. Not enough time ... read more
Business response:
Melinda, please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our performance going forward. We deeply regret the inconvenience caused and hope you will consider giving us a second chance in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,902 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.