Extended Stay America - Phoenix - Scottsdale - Old Town

Anonymous 

on Expedia

4 years ago

Horrible Smelling Room, checked out right away When we first entered the room I was immediately hit with an awful odor which my husband described as sadness and I describe as someone having lived in the room for months without showering or washing their clothes & bedding. Within a minute of being in the room, the smell got to me so bad I literally threw up. I ended up throwing up 5 times non stop until I only breathed through my mouth but was doing the best I could not to continue. The room itself was dank, dim and dinghy an... read more

Anonymous 

on Expedia

4 years ago

Absolutely filthy!! The bathtub was disgusting and some sorta of tried substabce on the wall over the bed. Will not be back 

Anonymous 

on Expedia

4 years ago

Room was filthy-took one of their hand towels and wiped down counters and tables in the room, white towel was brown with dirty residue all over it!!! Took the towel to the front desk and showed them and checked out with in ten minutes of arrival!!! In this day of COVID-19 you would think that they would do a lot better!!! Would no recommend this place to anyone!!!!! 

Anonymous 

on Expedia

4 years ago

Would not recommend The room was really dirty. Broken dresser drawers, broken handle to the bathroom, the bathroom sink was clogged, hair in the bathroom, trash was still in the trash cans in the room, trash under the beds, dirt around the toilet, hole in the shower, dust under the beds, cabinets and remote had gunk all on it and the counters weren’t even wiped off. Says there is a coffee/tea in room and they had nothing. No hair dryers available and the pool was closed as well. The only good thing about this hotel was the l... read more

Stephanie 

on Expedia

4 years ago

Our room had a pin spring on the floor when we entered. The nightstand had a white powdery substance, in lines, on it and there were black bugs all over the white stained sheets. Extremely unacceptable!! 

Anonymous 

on Expedia

4 years ago

Very dirty and staff was horrible. Would not stay there again and do not recommend. More like a motel 

Anonymous 

on Expedia

4 years ago

Room was not properly cleaned. Tub is old, stained and leaking, so at least they should clean it properly. But instead there were hairs left behind in the tub and on the toilet seat. Would’ve gone back down to request new room or leave entirely but was late and too tired from long drive.