Extended Stay America - Phoenix - Scottsdale - Old Town

Diae 

on Expedia

5 years ago

RUN AWAY and as fast as you can! Don't stay here! Rooms smell of smoke, carpet is disgusting, bed is uncomfortable not to mention the disgusting mattress pad and cover! Rooms are old and worn out and look nothing like the online pictures! Oh and the breakfast.....a granola bar and coffee is available in the office until they run out. 

Anonymous 

on Expedia

5 years ago

The shower, it wouldn't drain, the place looked very old and beat up. There was a unit being remodeled below me, perhaps they are doing something. 

Jennifer 

on Expedia

5 years ago

Completely Disgusted! This hotel is disgusting. It looks nothing like the 'nice' pictures online and it smelled so bad I had to wash all of my clothes to get the scent out. If I had seen this prior to buying, I would have NEVER stayed here! Gross. 

Eric 

on Expedia

5 years ago

It was run down, shower curtain was dirty, bed almost fell over when I sat down 

Anonymous 

on Expedia

5 years ago

We had no room when we arrived after paying in advance thru expedia 

Anonymous 

on Expedia

5 years ago

When I arrived to my room I found that there was no TV remote, phone did not work and the light on the nightstand was broken. Went to the front desk and he fixed these items. The shower was extremely dirty, I bought cleaning supplies to clean it myself. I had to ask 3 different times for A set of dishes. Also had to request a hair dryer. Upon check out I asked for a receipt and was told that I would be getting a receipt via email from Expedia. I argued that this would not be the case as I paid the hotel directly. He basicall... read more

Dan 

on Expedia

5 years ago

Stinky room. No elevator. Triple price gouging due to golf tournament