Extended Stay America - Piscataway - Rutgers University

Business response:

We are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We appreciate your perfect rating and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your experience. We are glad to know you received attentive service from Gina and Peter which made your stay pleasant. However, we are sorry for the issues you had and regret the inconvenience it caused. Our Maintenance team has been notified about your concerns so that corrective measures can be taken. We hope to see you again so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Business response:

Wow, thanks for the wonderful five-star rating. We are thrilled to read you loved our property and that you had an enjoyable stay with us. Reviews such as yours mean a lot! Thanks again, we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Brittany, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Gaurav, thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure happy guests is our number one priority. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for choosing us for your overnight stay and for your positive feedback. We are pleased to read your clean & comfortable room and our convenient location met your expectations for a pleasant visit. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Sherry, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Anthony, thank you for staying with us and for showing your loyalty towards our brand. We are happy you had an overall good stay. However, we are sorry for cleanliness issues you had in your room. Your feedback has been shared with our housekeeping team to take corrective actions immediately. We hope to have the pleasure of hosting you again so that we can make it up to you. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management