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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Raymond, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Dirt Very dirty all around. In the middle of nowhere. Hate to give bad reviews but it’s the truth
Business response:
William, thank you for alerting us to the housekeeping issues you had during your stay, and please accept our apologies. We are committed to providing you with the best accommodations and service, and we hope you will stay with us again. Sincerely, Hotel Management
Nice hotel close to Heinz Field Staff was super friendly and room was clean and fresh. Will come again
Business response:
June, thank you for reviewing your stay. It is a pleasure knowing you liked the service offered by our staff and that you were impressed with your spotless room. We would love to welcome you back soon. Sincerely, Hotel Management
Front desk was extremely friendly. They gave me info on taxis and Uber and were even nice enough to lend me a dollar when I needed it
Business response:
Thank you for your stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
MY Medical Stay This hotel is located in a quiet residential neighborhood close to Robinson Pa. where you can eat, shop and easily get to Downtown Pittsburgh. The rooms are clean, the kitchen is fully operational, but you need to request all you would need to use it. It is not stocked and ready. I would recommend this for anyone who doesn't want to be right in the City, whether for an overnight or an extended stay. And. it's much cheaper.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know our location was convenient for your needs and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
The room was very comfortable. It had really convenient and well working climate control. It also came equipped with a nearly full kitchen (all but an oven). The bed was comfortable and relaxing.There was free wifi available, but the speeds were very slow and inconsistent. There was not any nice view from the hotel. There is not a whole lot activity within walking distance of the hotel, but with just a short drive puts you into Pittsburgh.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location was perfect for your needs. Thanks again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
They won’t hold your bags after checkout like other hotels.
Business response:
Charlota, thank you for your feedback. We are please you stayed with us, but we are sorry we missed meeting some of your expectations. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Scare me silly gave me a big scare. As I was driving to the hotel,they call me that the hotel was overbooked again. I had no other place to go and I just traveled from NYC. I already paid and confirmed. So my double bed became a single bed. I just glad I had a place to sleep
Business response:
Jose, please accept our sincere apology for the lack of attention at the front desk. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire team as we take your comments seriously, and our training will be revisited to ensure this does not happen again. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
They did not have our reservation on file when we Ended up paying more for the room than was quoted . TV remote did not work - no coffee pot in the room
Business response:
Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,395 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.