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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not happy My stay was ok, got charged twice for my room, the fiont desk had no clue as what she was doing. Check out the next day, front desk immediately knew what the problem was, still waiting for my money to be refunded..
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the mixup regarding your bill. Depending on your banking institution, refunds may take anywhere from 3-10 business days to process, but you are more than welcome to contact our General Manager if you would like to further discuss your charges. Thank you again for being our guest, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Great front desk staff The staff are friendly and helpful. We came in late and left early but they were very courteous. Very clean. Bed was ok. Water took a long time to warm up but overall a good place to stay and I would return. Would recommend Fiona as a greeter!
Business response:
Sharon, thank you for your review of Extended Stay America. We are delighted to read you had a nice time with us and that you liked the courteous service provided by our front desk. We will be sure to share your compliments with the entire team, especially Fiona. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Awful bathroom. Too small uncomfortable to move around in
Business response:
Thank you for taking the time to provide feedback regarding your stay with us. We apologize for the issues you experienced during your visit. We truly appreciate your comments and will share them with our team to take corrective action. It's our goal to provide an excellent customer experience, so we hope you will give us an opportunity to redeem ourselves on a future visit to our hotel. Sincerely, Hotel Management
Business response:
Raymond, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Dirt Very dirty all around. In the middle of nowhere. Hate to give bad reviews but it’s the truth
Business response:
William, thank you for alerting us to the housekeeping issues you had during your stay, and please accept our apologies. We are committed to providing you with the best accommodations and service, and we hope you will stay with us again. Sincerely, Hotel Management
Nice hotel close to Heinz Field Staff was super friendly and room was clean and fresh. Will come again
Business response:
June, thank you for reviewing your stay. It is a pleasure knowing you liked the service offered by our staff and that you were impressed with your spotless room. We would love to welcome you back soon. Sincerely, Hotel Management
Front desk was extremely friendly. They gave me info on taxis and Uber and were even nice enough to lend me a dollar when I needed it
Business response:
Thank you for your stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
MY Medical Stay This hotel is located in a quiet residential neighborhood close to Robinson Pa. where you can eat, shop and easily get to Downtown Pittsburgh. The rooms are clean, the kitchen is fully operational, but you need to request all you would need to use it. It is not stocked and ready. I would recommend this for anyone who doesn't want to be right in the City, whether for an overnight or an extended stay. And. it's much cheaper.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know our location was convenient for your needs and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
The room was very comfortable. It had really convenient and well working climate control. It also came equipped with a nearly full kitchen (all but an oven). The bed was comfortable and relaxing.There was free wifi available, but the speeds were very slow and inconsistent. There was not any nice view from the hotel. There is not a whole lot activity within walking distance of the hotel, but with just a short drive puts you into Pittsburgh.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location was perfect for your needs. Thanks again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,408 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.