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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joshua, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Manoj, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Vanessa, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Smelly room I've stayed in extended stay plenty of times, the room was clean but had a funky smell that I could not get rid of. Our key cards kept deactivating and had to be replaced a couple times which was annoying.
Business response:
Danielle, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the odor and maintenance issues you encountered while you were here. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We appreciate your loyalty toward our brand and hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Close to Heinz Field Overall just about average, only real nice thing is that it is close to the stadium so travel is cheap. Staff was very friendly but wasn't always available. Room was clean and everything worked. Breakfast that was offered in the morning was nothing more than granola bars and coffee (they were out of sugar) but hey it was a cheap stay so you get what you pay for.
Business response:
Thank you for staying at our hotel. We are happy to know you were not only pleased with our convenient location but also you liked the service offered by our staff and found us to be a good value. However, we are sorry our breakfast choices were not up to your liking. We have shared your comment with our concerned team members as we plan any changes to our grab-and-go breakfast. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Not happy My stay was ok, got charged twice for my room, the fiont desk had no clue as what she was doing. Check out the next day, front desk immediately knew what the problem was, still waiting for my money to be refunded..
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the mixup regarding your bill. Depending on your banking institution, refunds may take anywhere from 3-10 business days to process, but you are more than welcome to contact our General Manager if you would like to further discuss your charges. Thank you again for being our guest, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Great front desk staff The staff are friendly and helpful. We came in late and left early but they were very courteous. Very clean. Bed was ok. Water took a long time to warm up but overall a good place to stay and I would return. Would recommend Fiona as a greeter!
Business response:
Sharon, thank you for your review of Extended Stay America. We are delighted to read you had a nice time with us and that you liked the courteous service provided by our front desk. We will be sure to share your compliments with the entire team, especially Fiona. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Awful bathroom. Too small uncomfortable to move around in
Business response:
Thank you for taking the time to provide feedback regarding your stay with us. We apologize for the issues you experienced during your visit. We truly appreciate your comments and will share them with our team to take corrective action. It's our goal to provide an excellent customer experience, so we hope you will give us an opportunity to redeem ourselves on a future visit to our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,395 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.