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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
me gustaria mayor limpieza en los cuartos y mejorar el mantenimiento de los equipos. el aire acondicionado hace mucho ruido.
Business response:
Dear Jose, Thank you for selecting Extended Stay America for your recent visit to the city and for sharing your comments. Our team was so pleased to learn you enjoyed your stay. However, we are sorry for the issues you mentioned and will share them with our concerned team for improvement. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management
Smoking needs to be moved from the front and back doors. Someone was always standing in the area of the doors and we had to walk thru their smoke
Property and rooms need updating
Business response:
Dear William, Thank you for choosing us. We are sorry for not meeting your expectations while staying with us. At the same time, we have noted your observations regarding the need to update and renovate and currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Thank you again for sharing your findings, and we hope to welcome you back soon for a better experience! Sincerely,Hotel Management
Large pot holes at foot of driveway. Outlet in room was extremely loose. Room was dirty. Door didn’t close completely and could easily be opened
Business response:
Dear Kevin, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,748 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.