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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
none
Business response:
Dear Demont, Thank you for taking the time to share your review. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Deerfield Beach. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely,Hotel Management
Great customer service
Property is dated, but staff does tremendous job
Business response:
Dear Albert, Thank you for evaluating your recent stay with us. We are constantly working hard to provide an exceptional stay and outstanding customer service; therefore, we are pleased to learn that our staff exceeded your expectations. We also appreciate you sharing your concern regarding the need for updates and improvement of our property as we continually strive to enhance our guest's experience. We will share your comment with the appropriate leaders to ensure a more enjoyable and updated accommodation in the future. I... read more
It was a quiet stay. The staff was friendly, helpful, and knowledgeable
Business response:
Dear Hope, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
The parking lot needs to be repaved. There are too many potholes and broken pieces of asphalt. Older people, like me, frequently have balance and motility issues, and this kind of paving is an invitation to injuries.
The property and staff were great. Expedia was not. My dad got charged at check in even though I prepaid through Expedia because they were not aware it was prepaid. Had to sit on the phone for more than 30 min getting a refund from Expedia.
Business response:
Dear Carrin, Thank you for being our guest and sharing your experience with fellow travelers. We are pleased you enjoyed most of your stay and happy with the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for the issue you faced regarding the payment. We will share your concerns with our leaders, and we will use them as an opportunity to improve our guest experience. On behalf of everyone here at Extended Stay America, we invite you t... read more
Front desk was excellent. I was able to get everything I need from them and they were sweet about it. Only thing is the inability to have kitchen utensils available in the room. I was given the last package to borrow but the frying pan item were not available. We adapted but the kitchen was why we choose this property against the other 3. Overall it was warm, clean, and I felt safe ;)
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.