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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pot holes, dirty tub,poor breakfast looked aged
Business response:
Dear Jasmine, Thank you for staying with us and providing your valuable feedback. We are committed to providing seamless visits to every guest. Therefore, we appreciate you bringing your observations to our attention. Please accept our apologies for any inconvenience caused by our bathtub. Further, we are sorry our complimentary grab-and-go breakfast did not meet your expectations. We will share your comments with the concerned individuals for improvement and prevent such matters from affecting future guests. We hope to have... read more
Blah….just blah The hallway looked like someone just dropped their trash as they walked down it. The bathroom had a strange odor. If I was staying for more than one night I would have probably asked for another room but I was able to handle it for a night.
Business response:
Dear Jeffrey, Thank you for taking the time to evaluate our hotel. Fresh, clean accommodations are necessary to set the tone for a great stay; therefore, we apologize for the issues you encountered. We will share your remarks with our team to ensure these concerns are not repeated. It was our pleasure accommodating you, and we hope you will give us another opportunity to provide you with the hospitality you deserve.Sincerely,Hotel Management
I arrived before the normal check in time and was offered a room at that moment. It allowed me to settle in early and enjoy time with family without having to drive back to the hotel to check in. Certainly above and beyond.
Business response:
Dear George, It is wonderful to read your review of your recent stay at Extended Stay America. We are happy to know you got your room the moment you arrived and have time to enjoy it with your family. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Managem... read more
Just OK On the plus side, the room was modern and clean, and the bed was comfortable. On the minus side, I had to wait for at least five minutes for someone to show up to staff the check-in desk. Also, after the desk clerk described the free breakfast (minimal) and indicated it was served on a tiny (2 by 3 feet) side table in the lobby, I decided to just skip it and went to Starbucks instead. Also, the address is shown as being on Duff Road, but there is no access to the property from Duff Road. You have to go back to US 22,... read more
Business response:
Dear Alan, Nothing is more important than your satisfaction, so we are glad you are happy the room was modern and clean and your bed was comfortable. However, we apologize for your disappointment with the breakfast and that the address confused you with the direction. We appreciate your feedback for highlighting the positives and where we can improve. We will address the concern and look forward to another more rewarding visit.Sincerely,Hotel Management
The staff was extremely friendly and helpful. We had a great time, thanks!
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.