This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Returning customer You can’t beat the quality of the stay for the price you pay!
Business response:
Dear Ashton, Thank you for your kind words and for choosing to stay with us again. We’re honored to be your go-to destination and thrilled to hear that you find the quality of your stay well worth the price. Providing exceptional value and comfort is what we strive for, and your continued support means the world to us. Extended Stay America looks forward to welcoming you back for many more visits! Sincerely, Hotel Management
I’ll be back A comfortable quality stay that is worth the price. Clean rooms, and a generally quiet stay.
Room was run-down, but clean.
Business response:
Dear Laura, Thank you for taking the time to share your experience. We’re glad to hear that you found your room clean upon arrival, thanks to our housekeeping team. However, we also appreciate your note about the upkeep of the room. We understand that a refreshed environment makes a big difference, and we’re actively reviewing opportunities for updates and improvements across the property. Your feedback helps guide those efforts, and we hope to welcome you back in the future to a better experience at Extended Stay America. S... read more
Good Excellent front desk staff. Clean bed and bathroom. A little worn out but fully functional.
Business response:
Dear Ellen, Thank you for taking the time to share your experience. We're delighted to hear that you found our front desk staff excellent and that your room was clean and comfortable. While we acknowledge that some areas of the property may show signs of age, we're pleased that everything was fully functional during your stay. We continually work to refresh and improve our facilities to better serve our guests. We value your feedback and hope to welcome you back again soon for an even better experience at Extended Stay Ameri... read more
Very friendly and helpful staff. The hotel was clean and quiet. There was a not so pleasant mix up when I checked in. They extended a stay for an existing guest, in the double room that was intended for me and they were intending to place my husband and I in 2 single rooms, even though I had reservations on the room for 4 months. The manager made good by offering me a discount and only charging it as a single room but the inconvenience. We then decided to only take one of the rooms as 2 would not be needed. It’s just the who... read more
The room smelled. The bed was smaller than requested.
Business response:
Dear Melany, Thank you for your feedback. We are sorry to hear that your room had an unpleasant odor and that the bed did not meet your request. This is not the experience we want for our guests, and we apologize for the inconvenience caused. Your comments have been shared with our team to ensure these issues are addressed. We appreciate you bringing this to our attention and hope to have another chance to provide a better experience in the future. Sincerely, Hotel Management
It was cool
Business response:
Dear Cassandra, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's great to know that you found your suite comfortable and were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Bed sheets cover is dirty by before gust of blooding.
Business response:
Dear Sangjin, Thank you for being our guest. Please accept our apologies if your room was not clean to your satisfaction. Our housekeeping staff works hard, and we regret not catching the concerns you described. We have shared each of your comments appropriately and will use them to improve. Apart from this, we hope you had a satisfactory time. We hope to welcome you back so we can show you the outstanding experience we are known for and that you deserve. Sincerely, Hotel Management
Pleasant stay This was a last minute trip and the options for our stay were limited. Central location with plenty of food options in walking distance. The property is dated but in decent condition. The front door was broken and left open. The carpet in the room was dirty and left our feet dirty and sticky.
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,737 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.