This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly and helpful staff. The hotel was clean and quiet. There was a not so pleasant mix up when I checked in. They extended a stay for an existing guest, in the double room that was intended for me and they were intending to place my husband and I in 2 single rooms, even though I had reservations on the room for 4 months. The manager made good by offering me a discount and only charging it as a single room but the inconvenience. We then decided to only take one of the rooms as 2 would not be needed. It’s just the who... read more
The room smelled. The bed was smaller than requested.
Business response:
Dear Melany, Thank you for your feedback. We are sorry to hear that your room had an unpleasant odor and that the bed did not meet your request. This is not the experience we want for our guests, and we apologize for the inconvenience caused. Your comments have been shared with our team to ensure these issues are addressed. We appreciate you bringing this to our attention and hope to have another chance to provide a better experience in the future. Sincerely, Hotel Management
It was cool
Business response:
Dear Cassandra, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's great to know that you found your suite comfortable and were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Bed sheets cover is dirty by before gust of blooding.
Business response:
Dear Sangjin, Thank you for being our guest. Please accept our apologies if your room was not clean to your satisfaction. Our housekeeping staff works hard, and we regret not catching the concerns you described. We have shared each of your comments appropriately and will use them to improve. Apart from this, we hope you had a satisfactory time. We hope to welcome you back so we can show you the outstanding experience we are known for and that you deserve. Sincerely, Hotel Management
Staff friendly. The room was as clean as it could be but a lot of little things were worn down such as the calking around the tub and kitchen counter. For the price it was good
Update rooms
Business response:
Dear Bruce, We appreciate your feedback! At Extended Stay America, we’re continually seeking ways to enhance the guest experience, and updating our rooms is a key part of that commitment. It’s great to know that you took the time to share your thoughts with us. Your insights help us improve, and we look forward to welcoming you back in the future to enjoy a refreshed and even more comfortable stay. Thank you for choosing us! Sincerely, Hotel Management
Out of all the places i stayed in monroeville this was the best one especially for the price...give it a try and see for yourself.
Business response:
Dear Anthony, Thank you for your kind words and for choosing Extended Stay America during your stay in Monroeville. We are delighted to hear that you found our hotel to be the best in the area, especially for the price. Providing our guests with a comfortable and valuable experience is our top priority, and it’s gratifying to know that you enjoyed your stay. Your recommendation means a lot to us, and we sincerely appreciate your support. We look forward to welcoming you again on your next visit! Sincerely, Hotel Management
Pleasant stay This was a last minute trip and the options for our stay were limited. Central location with plenty of food options in walking distance. The property is dated but in decent condition. The front door was broken and left open. The carpet in the room was dirty and left our feet dirty and sticky.
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,711 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.