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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent enough hotel We stayed for three nights. The location is convenient and close to Pa. Turnpike and the hospital where we were visiting a sick relative. Pros to hotel were the shower (nice that it had safety railing plus warm water & strong), kitchen/microwave/fridge, and fairly comfortable bed. Staff was nice and helpful. General cleanliness OK, but not great. TV was rather poor.
Business response:
Chris, thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and your comfortable accommodations along with the fully equipped kitchenette. It is also great to read you mentioning our convenient location and that it was perfect for your needs. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
It's quiet and staff will do anything you ask without problems
Business response:
Thank you for your terrific review of the Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit to the city. Sincerely, Hotel Management
The bed was too hard and the pillows were flat. Even using two I was u comfortable. Also, the TV had VERY limited channels! I wasn’t able to connect to the WiFi even with the desk clerks help.
Business response:
Luana, thank you for being our guest. We are sorry you found the bedding uncomfortable. We wish we had the opportunity to address the problem while you were here. We have also alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Check under the bed when you arrive, it’s obvious housekeeping doesn’t. Garbage, empty bottles, and a previous occupant’s old tennis shoe...
Business response:
We sincerely apologize for the housekeeping issues you encountered in your room. We have discussed your feedback with our housekeeping team to make sure the rooms are thoroughly cleaned and inspected before allocating to future guests. Thank you for sharing your feedback with us. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
I like that the hotel is close to other restaurants and shopping malls per Monroeville. I do think the hotel could of been a little more cleaner especially the room. My bed sheets were still dirty and the kitchen area was filthy. The refrigerator was so sticky and dirty as well as the stove.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to the restaurants and shops was perfect for your needs. Your concerns regarding the cleanliness have been shared with the housekeeping team to ensure a better experience going forward. We look forward to welcoming you back! Sincerely, Hotel Management
Decent and good Facility. The staff was very helpful.
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Rooms are just ok. Blankets are very old and smells not good. Bath Room fan was not working then we got another room after we reported an issue. From that aspect they are good.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered in your initial room and regret the inconvenience caused. Your comments will be shared with the appropriate teams to improve our accommodations moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.