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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like that it is near the SV temple, and some good restaurants and grocery stores. Room cleanliness could definitely improve (the carpet was gross), and the bed was floppy so I didn't sleep too well. Decent enough for a one-night stay, but not longer than that
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall. However, we regret our beds were not to your comfort and apologize for the concerns you had with the carpet. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
They had a very convenient grab & go breakfast. Very friendly and helpful staff.
Cleanliness is important to me. The halls smelled so bad. The sheets on the bed were stained. This place could use a little updating and maintenance.
Business response:
Thank you for your recent stay and your feedback.We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, andwe apologize we fell short in this case.We have shared your comments with our housekeeping manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity ... read more
Very friendly front desk
Business response:
Thank you for choosing Extended Stay America! We love sharing wonderful comments such as yours about our Front Desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
Looks like the hotel had just been taking over by a new company. the hotel smells like Dogs. needs renovations.
Hard to find
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,711 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.