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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, convenient, comfortable. Friendly staff, great price.
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our excellent service and convenient location, but you found us to be a great value. We are thrilled to share your feedback with the team as they love to hear nice comments from our guests. It was a pleasure having you stay with us and we hope you will choose us again! Sincerely, Hotel Management
Na
Very nice workers and very clean room
Business response:
Sierra, thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our well-kept suite as well as our cordial associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
The common areas (elevator, hallway) smelled like human urine
The staff was very friendly. The shopping near by was great.
Business response:
Sandra, it was our pleasure to accommodate you at Extended Stay America. We are glad to know you liked our proximity to the shopping mall and were impressed with our cordial staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Maintenance is clearly not a high priority here. Bathroom: shower curtain rod falling down, shower diverter jammed, toilet seat flopping around loose, countertop scarred. Outside: a veritable weed farm.
Business response:
John, thank you for taking the time to review your stay with us. We regret not meeting your expectations and apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure the problem is resolved immediately. We hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.