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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great service. Clean and friendly environment. Great location also
Business response:
Dex, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked our outstanding location and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Decent enough hotel We stayed for three nights. The location is convenient and close to Pa. Turnpike and the hospital where we were visiting a sick relative. Pros to hotel were the shower (nice that it had safety railing plus warm water & strong), kitchen/microwave/fridge, and fairly comfortable bed. Staff was nice and helpful. General cleanliness OK, but not great. TV was rather poor.
Business response:
Chris, thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and your comfortable accommodations along with the fully equipped kitchenette. It is also great to read you mentioning our convenient location and that it was perfect for your needs. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
It's quiet and staff will do anything you ask without problems
Business response:
Thank you for your terrific review of the Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit to the city. Sincerely, Hotel Management
The bed was too hard and the pillows were flat. Even using two I was u comfortable. Also, the TV had VERY limited channels! I wasn’t able to connect to the WiFi even with the desk clerks help.
Business response:
Luana, thank you for being our guest. We are sorry you found the bedding uncomfortable. We wish we had the opportunity to address the problem while you were here. We have also alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Check under the bed when you arrive, it’s obvious housekeeping doesn’t. Garbage, empty bottles, and a previous occupant’s old tennis shoe...
Business response:
We sincerely apologize for the housekeeping issues you encountered in your room. We have discussed your feedback with our housekeeping team to make sure the rooms are thoroughly cleaned and inspected before allocating to future guests. Thank you for sharing your feedback with us. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,776 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.