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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed was too hard and the pillows were flat. Even using two I was u comfortable. Also, the TV had VERY limited channels! I wasn’t able to connect to the WiFi even with the desk clerks help.
Business response:
Luana, thank you for being our guest. We are sorry you found the bedding uncomfortable. We wish we had the opportunity to address the problem while you were here. We have also alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
I like that the hotel is close to other restaurants and shopping malls per Monroeville. I do think the hotel could of been a little more cleaner especially the room. My bed sheets were still dirty and the kitchen area was filthy. The refrigerator was so sticky and dirty as well as the stove.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to the restaurants and shops was perfect for your needs. Your concerns regarding the cleanliness have been shared with the housekeeping team to ensure a better experience going forward. We look forward to welcoming you back! Sincerely, Hotel Management
Decent and good Facility. The staff was very helpful.
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Rooms are just ok. Blankets are very old and smells not good. Bath Room fan was not working then we got another room after we reported an issue. From that aspect they are good.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered in your initial room and regret the inconvenience caused. Your comments will be shared with the appropriate teams to improve our accommodations moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Good room and was clean. Nice location. Had a good stay
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our excellent location and your spotless, comfortable room. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
The hotel was in an ideal location and quiet area. Staff was very friendly.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Check under the bed when you arrive, it’s obvious housekeeping doesn’t. Garbage, empty bottles, and a previous occupant’s old tennis shoe...
Business response:
We sincerely apologize for the housekeeping issues you encountered in your room. We have discussed your feedback with our housekeeping team to make sure the rooms are thoroughly cleaned and inspected before allocating to future guests. Thank you for sharing your feedback with us. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.