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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nice place to stay This was a very nice hotel, I felt bad for the young man at the desk as a whole bunch of people wanted several rooms and weren't available, they didn't speak English very well and he kept telling them very professionally that rooms weren't available and if it was me, I would probably scream sorry no rooms move I need to wait on others.
Business response:
Roberta, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Where did that come from? Staff was very friendly and helpful. Overall hotel was okay. Very close to multiple stores and restaurants. My only complaint was the shower had a lid from a razor in it. If it was cleaned good then that wouldn't have been left.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know our location was ideal for your visit and that you were impressed with the service provided by our staff. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
OK Good for Price but missed the luxury of a good hotel. Pots and Pan missing. Nothing special to talk about. Yes, you can stay with little expectation. Hotel staff are nice and they apologize for stuff they can’t provide (a plus).
Business response:
Stephan, we appreciate the time you took to give us your feedback regarding your stay with us. It’s nice to read you liked the value we offer and the service provided by our staff. Having said that, we are sorry you were unhappy with our in-room amenities. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Budget Hotel.Budget Housekeeping.Budget Breakfast. Just needed a basic room for a quick overnight. This is a budget hotel, so you get what you pay for, but this is the first time in any hotel that I've felt the need to cover the toilet seat in toilet paper before sitting on it. The previous occupant of the room left traces of themselves all over the toilet seat which got missed by housekeeping. Uh, yuck. And I dropped a toiletry on the floor, which rolled under the sink vanity. Let's just say that it's obvious how far the mo... read more
Business response:
Jennifer, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Good room. Temp was good. Bathroom was clean The hotel was situated in the perfect place, right near 2 strip malls. Staff was great.
Business response:
Raul, thank you for staying at Extended Stay America. It is great to read you liked your well-appointed room and our convenient location. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very Clean! Was really pleased to walk into a very clean/spotless room! The staff was friendly. The location of hotel isn't the best, but it didn't matter to me because my stay while inside the hotel was cozy and mostly quiet.
Business response:
Samantha, thank you for your excellent review of Extended Stay America. We are thrilled to read you loved our well-kept property and courteous service as well as convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I never had a bad experience with this hotel
Business response:
Lonnie, thank you for taking the time to share your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Shockingly bad breakfast You will be shocked to see what breakfast they offer ... just coffee and some snack bars... all on small table and for you no place to sit, get cup of coffee, grab one or two bars and get lost... I paid USD$96 for the room and was shocked looking what they offer in breakfast... rooms were pretty comfortable and clean
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry our selections at the complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,387 reviews.
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.