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Extended Stay America - Pleasanton - Chabot Dr.

3.2
  • Hotels
  • Pleasanton, CA

About this business

HospitalityHotels

Location details

4555 Chabot Dr., Pleasanton, CA, 94588, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,150 reviews
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Johannie's profile image
Johannie 
a year ago

Everything was good. Just A bit smelly and no hot water. 

Business response:

Dear Johannie, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback will be escalated to the appropriate departments to ensure these issues are addressed and prevented in the future. We eagerly anticipate your return to enjoy the outstanding experience for which we are renowned.Sincerely,Hotel Management 

Louis's profile image
Louis 
a year ago
Anonymous's profile image
Anonymous 
a year ago
Lori's profile image
Lori 
a year ago
Terrence's profile image
Terrence 
a year ago

 

Heidi's profile image
Heidi 
a year ago

Room was very cozy. 

Business response:

Dear Heidi, Thank you for staying at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with the room. We appreciate your generous review and hope you will be back to revisit soon. Thank you again.Sincerely,Hotel Management 

Misty's profile image
Misty 
a year ago

The customer service was amazing, they took care of my family and I, but unfortunately the room was terrible there sofa bed was bloody, rusty, dirty but once bought to knowledge they took care of the problem asap made sure my family was safe and put into a cleaner room. 

Business response:

Dear Misty, Thank you for sharing your experience with us. We appreciate your positive feedback about the exceptional service provided by our staff. Your words of encouragement are motivating and will encourage us to continue providing excellent service to all our guests. However, we humbly apologize for any inconvenience that disrupted your stay. Your valuable remarks have been shared with our housekeeping team for quick review and action. We hope to have the opportunity to better your stay, should your travel plans bring y... read more

Nancy's profile image
Nancy 
a year ago

Clear and nice 

Anonymous's profile image
Anonymous 
a year ago

Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.

How is Extended Stay America - Pleasanton - Chabot Dr. rated?

Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,150 reviews. 

When is Extended Stay America - Pleasanton - Chabot Dr. open?

Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.