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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best rest in 10 years Reception off the hook all around exceptional stay staff is excellent Katie is phenomenal
Business response:
Dear Joseph, Thank you for the fantastic rating and for taking time to post your review. We couldn't be happier to know that our staff, particularly Katie, stood out for their professionalism, friendliness, and enthusiasm. Katie takes great pride in providing exceptional service and creating a welcoming atmosphere, so it's lovely to read that they made you feel so welcome during your visit. We will pass along your kind words to her and the rest of the team. We appreciate your feedback and look forward to your next stay at Ex... read more
As usual had a great experience on arrival. staff was helpful and got me what i needed when i got there.
I liked the safety and location. Free and easy parking. It was quiet. Some things didn't work until we asked: the TV; a nightstand light; our key card; out of coffee one morning. But when we asked, things were eventually taken care of. Staff was friendly and accommodating.
Business response:
Dear Diana, Thank you for leaving a review of your stay. We are pleased that the great location was perfect for your visit. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We apologize for the issue that you experienced, but we are happy to know that our staff resolved it with professionalism and kindness. Thank you for choosing us, and we hope to have the opportunity to welcome you back soon!Sincerely,Hotel Management
The Hotel is in a nice area, check in was great very friendly and helpful, the room not so great, door shakes because the door strike was missing, the walls had patches not painted, the rug was very dirty, the entrance floor was dirty and sticky, the restroom did look clean, bed was clean and comfortable, we had two rooms and this was the same at both, over all I’m not sure I would choose this hotel again
I like the front desk clerks they was greeting and welcoming. Ok so room was not up to standard far as cleaning the hallway smells and the first floor bathroom was nasty
Business response:
Dear Phelisha, Thank you for staying with us. We are delighted you enjoyed our hospitality. We were disappointed to read about the issues you encountered with your room and hallways; we sincerely apologize for not meeting your expectations. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our h... read more
Great
Business response:
Dear Manpreet, Thank you so much for your outstanding review. We are glad that everything went well during your stay and made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,204 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.