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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good. Just A bit smelly and no hot water.
Business response:
Dear Johannie, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback will be escalated to the appropriate departments to ensure these issues are addressed and prevented in the future. We eagerly anticipate your return to enjoy the outstanding experience for which we are renowned.Sincerely,Hotel Management
✌
Room was very cozy.
Business response:
Dear Heidi, Thank you for staying at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with the room. We appreciate your generous review and hope you will be back to revisit soon. Thank you again.Sincerely,Hotel Management
The customer service was amazing, they took care of my family and I, but unfortunately the room was terrible there sofa bed was bloody, rusty, dirty but once bought to knowledge they took care of the problem asap made sure my family was safe and put into a cleaner room.
Business response:
Dear Misty, Thank you for sharing your experience with us. We appreciate your positive feedback about the exceptional service provided by our staff. Your words of encouragement are motivating and will encourage us to continue providing excellent service to all our guests. However, we humbly apologize for any inconvenience that disrupted your stay. Your valuable remarks have been shared with our housekeeping team for quick review and action. We hope to have the opportunity to better your stay, should your travel plans bring y... read more
Clear and nice
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,150 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.