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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great The room was so quiet,clean and comfortable 👍
Business response:
Dear Maria, Thank you for selecting Extended Stay America for your accommodation needs. We are pleased that you enjoyed your stay in our peaceful environment and that your experience was favorable. We eagerly anticipate the opportunity to welcome you back for another rejuvenating stay in the near future.Sincerely,Hotel Management
Property is clean and in a safe area. Rooms were perfect for my family of four. We enjoyed our stay!
Really old rooms and lot of things were missing. The bed in the sofa was low quality and hard to sleep
Business response:
Dear Sunil, Thank you for your recent stay and for sharing your experience. We always want our guests to have a gratifying experience in every aspect; therefore, we regret you were not entirely satisfied with the quality and condition of our accommodations and apologize for any inconvenience caused. Your feedback is valuable, and we have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We do hope you will stay with us another time so we can provide you with a much more... read more
The rooms do not have any shampoo or soaps. There is a kitchen area but no glasses, plates or cutlery are supplied in the kitchen. This was disappointing. When we needed assistance at the front desk, it appeared no one was available. After waiting and walking around the lobby, there was an employee sitting just out of sight. Who ignored or did not notice me until I made an excessive amount of noise.
Business response:
Dear Christina, Thank you for sharing your feedback. We regret that your experience did not meet expectations, particularly regarding the availability of amenities and staff assistance. Please accept our apologies for any inconvenience this caused. Your comments have been shared with our team to ensure improvements are made. We truly value your input and hope you will consider staying with us again in the future so we can provide you with a more seamless experience.Sincerely,Hotel Management
The worker are so nice.
Business response:
Dear Yetta, Thank you for your excellent feedback. At Extended Stay America, we take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our staff and their outstanding hospitality mean a lot to us. We appreciate your patronage and look forward to welcoming you back soon!Sincerely,Hotel Management
Very helpful
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,150 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.