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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The beautiful hospitality to me.
Business response:
Dear Gregory, Thank you for the review. We enjoyed reading your comments about the excellent hospitality you received from our associates, and we are delighted to have exceeded your expectations. We will be eagerly awaiting your return visit.Sincerely,Hotel Management
Love it I love the staff and the room
Business response:
Dear Elizabetta, Our entire team at Extended Stay America would like to thank you for the generous comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We aim to create a loyal customer who will return at every opportunity! Thanks again for your review, and we hope to welcome you back the next time you travel to Pleasanton, CA. Sincerely,Hotel Management
Staff were all friendly and very helpful. The room was nice. Refrigerator is in a corner with door handles on wrong side so hard to get into. Floor looked clean but bare feet got really dirty just walking on it. Beds comfy. Quiet room which we liked.
Business response:
Dear Guest, We appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Our housekeeping team is working on your feedback and will ensure such issues never arise. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon. Sincerely,Hotel Management
The studio i had was nice— but the key cards demagnetize too easily and the faucet in room was missing small piece so it sprayed all over when turned on
Business response:
Dear Bryan, Thank you for choosing us. We are glad you had a pleasant stay and were pleased with your suite. However, we apologize for the maintenance issue you encountered in your room. Our team is already at work to correct the same. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We truly hope you will consider allowing us to make it up to you on another visit.Sincerely,Hotel Management
each time i called the front desk nobody was there and i needed supplies , i couldn’t go down to get them because i was very ill. loud as HELL people above me and nothing was done about it. the room itself was clean but the hallways and pool weren’t. .
Business response:
Dear Nnimnoabasi, Thank you for choosing us. It is glad you had a pleasant trip. However, we are sorry for the inconvenience caused you in the room. We regret that our front desk staff member was unavailable during the time mentioned. We will look into what transpired so this lapse in service is not repeated. Had we had the opportunity to change your experience, we would have loved doing it while you were here. We are grateful for your patience and hope you will revisit us on your next visit to the area.Sincerely,Hotel Manag... read more
Great Environment Easy check in, free parking, reasonably priced, friendly helpful staff. A great place to stay whenever you work remotely.
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,204 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.