Extended Stay America - Pleasanton - Chabot Dr.

Business response:

Louvenia, thank you for being our guest and for taking the time to post a review. We are glad you were pleased with our courteous services. However, we apologize for the concerns which kept your stay from being perfect and for the cleanliness oversights you encountered. Please be assured, we will share your comments with our housekeeping team and will make sure we are more diligent going forward. We hope you will choose us again so that we can provide you with a better experience. Sincerely, Hotel Management 

Business response:

Patricia, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret the inconvenience you had due to the flush. We have asked our maintenance team to fix it. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your perfect rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Armi, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jason, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a peaceful stay with us and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Garry, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our fully-equipped kitchen. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jane, thank you for the outstanding rating! We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return visit. Sincerely, Hotel Management