Extended Stay America - Pleasanton - Chabot Dr.

Business response:

Deidre, we appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are happy you liked our friendly service. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Sam, thank you for being our guest. We are sorry our hotel was not up to your expectations. We will also share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We appreciate your business and hope to welcome you back for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for reviewing our hotel. We are happy to know you had a comfortable stay. However, we are sorry for the issues you encountered with the air conditioning in your room. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Mariel, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Karen, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We are thrilled to know you found us to be a great value and that you had a great time while you were here. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Hector, thank you for choosing Extended Stay America. We are happy you enjoyed your comfortable stay at our spotless property. We are also great to read that you had a great night's sleep. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management