Extended Stay America - Portland - Beaverton

Business response:

Thank you for staying with us. It's good to know your stay was overall good, although we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers th... read more

Business response:

It was our pleasure having you as our guest at Extended Stay America- Portland - Beaverton. We are happy to note you enjoyed your stay with us. Thank you for being our guest. We look forward to your next visit! Sincerely, General Manager 

Business response:

Helpful accommodating staff. Nice guests all around good experience for me. Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Portland – Beaverton. It's so nice to know you were pleased with the exceptional service from our well-trained staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We hope to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for choosing to stay with us and taking the time to give your complimentary ratings. We work hard to make sure our guests enjoy every aspect of their stay. Thanks for being our guest, and we look forward to your next stay at Extended Stay America - Portland – Beaverton. Sincerely, General Manager 

Business response:

Thank you for choosing to stay at our hotel during your visit to the area. We are glad you were overall pleased with your stay. We appreciate your observations about our suites, and we will share the same with appropriate individuals in our organization. We would love for you to stay with us again as it would be a pleasure to personally welcome you back to our new and improved hotel. Sincerely, General Manager 

Business response:

Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize if we fell short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Business response:

Thank you for sharing your wonderful review of your visit to Extended Stay America – Portland- Beaverton. We are glad that your stay with us was so enjoyable and that you loved our staff as well as the breakfast we served. Your comfort is our top priority, so we are happy to know you rested well. Thank you for being our guest, and we look forward to your next stay! Sincerely, General Manager 

Business response:

Thank you for reviewing your stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, General Manager 

Business response:

Thank you for being our guest here at Extended Stay America- Portland - Beaverton. We appreciate your wonderful rating and are glad that you had an enjoyable stay with us. It was our pleasure to be of service to you, and we look forward to serving you again. Sincerely, General Manager