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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pros: Staff great, available all the time. Rooms and areas clean. Laundry area was easy and a must. Cons.: The breakfast was full the first day, then everyday has less and less. This was the only thing, I think it should be filled as the first day, I always when early (6:30 to 7:30), it wasn't that I got there at 9:00 to 9:30 am.
Business response:
Dear Guest, We truly appreciate you sharing that your stay felt comfortable and convenient. We are also grateful for your note about the morning offerings, and we’ll use your insight to ensure greater consistency moving forward. Feedback like yours helps us continue elevating the experience at Extended Stay America. Thank you for choosing us, and we hope to welcome you back again soon. Sincerely, Hotel Management
Vary convenience and quality place to stay , the manager she so professional and friendly Thanks for your hospitality
Great
Christina at this location was so helpful most wonderful receptionist I’ve ever dealt with
Business response:
Dear Guest, We are thrilled to hear how much Christina brightened your stay—she will be delighted to know her support made such a substantial impact. Thank you for choosing Extended Stay America and for taking a moment to share your experience. Feedback like yours reminds us why personalized care matters, and we genuinely appreciate it. We hope your visit was enjoyable from start to finish and look forward to welcoming you back whenever your travels bring you our way. Sincerely, Hotel Management
Brenda was extremely helpful with our issues. She is a wonderful employee
Business response:
Dear Guest, Thank you for your feedback. Our team is dedicated to providing exceptional hospitality, and we are grateful for your generous feedback, which reflects our commitment. It was a pleasure to have you as our guest, and we eagerly look forward to your return in the near future. Sincerely, Hotel Management
Business response:
Thank you so much! Happy holidays to you and yours!
Clean room,location
Business response:
Dear Guest, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. Thank you also for mentioning that you liked our ideal location. We are excited to have the chance to impress you once again during your next visit to Extended Stay America. Sincerely, Hotel Management
Garbage cans located at the bottom of the stairwell meant the entire stairwell has a smell of garbage. Bathroom door did not close (the latch would not click into the door jam).
Business response:
Dear Guest, Thank you for sharing your impressions with us. We appreciate you taking the time to provide this insight, and we’re sorry to learn about the concerns you encountered during your visit. Matters affecting comfort and maintenance are taken seriously, and your comments have been shared with our team so they can be addressed promptly. We value your feedback and hope you will consider returning, allowing us the opportunity to offer a more seamless and pleasant stay in the future. Sincerely, Hotel Management
There was no breakfast provided which was one of the reasons we booked this place It took 45 minutes for someone to check us in since there was no one in the lobby and the doors to get in and out of the hotel were broken and did not lock
Business response:
Dear Guest, Thank you for taking the time to share your experience and for choosing to stay with us. We are genuinely sorry for the delay during your arrival and the concerns you encountered with the entry doors and morning offerings. This is not the level of convenience we aim to provide, and your comments will be reviewed with our team to ensure that meaningful improvements are made. We appreciate your feedback and hope you will consider visiting again so we may offer a smoother and more comfortable stay. Sincerely, Hotel ... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,486 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.