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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would have liked to give it more stars but the property just smelled and appeared old. I guess you would expect it from an extended place where there are kitchens and cooking is allowed. The staff tried to be helpful but lack of resources made it hard (not enough toasters available).
Business response:
Dear Maria, Thank you for taking the time to share your impressions. We regret that aspects of the property’s condition and atmosphere did not meet your expectations. While our accommodations are designed for longer stays and include in-room cooking options, we recognize the importance of maintaining a fresh and inviting environment. Your feedback about available amenities and the limitations our team faced has been noted and will be reviewed internally. We are grateful for your acknowledgment of the staff's efforts and are ... read more
very pet friendly!
Business response:
Thank you Michael! We love those little buddies of ours!
You get what ya pay for. Needs a good deep cleaning. Pull out bed mattress was filthy. Had to go to front desk to get the bedding for the pull out
Business response:
Dear Matthew, We sincerely apologize for the condition of the pull-out bed mattress and the inconvenience of having to visit the front desk for bedding. Cleanliness and preparedness are top priorities, and we regret that we fell short in these areas during your stay. Your comments have been shared with our housekeeping team to ensure all sleeping arrangements are properly cleaned and stocked before guest arrival. We appreciate your honesty and will use your feedback to improve our services. We look forward to welcoming you b... read more
治安を考慮して、ダウンタウンから少し離れたこちらにしました。 仕事のため、ホテルに滞在していたのは朝晩だけでした。 26号で走ればすぐにポートランドにも出れるし、ホテルの隣や向かいにはスターバックス、ホールフーズがあり、モールも近いため、食事や買い物には困りません。 ホテルライフを楽しみたい人には向いてないかもしれませんが、ミニキッチンがあり、長期滞在にはおすすめです。 洗面のポップアップが壊れていて水がうまく排水できなかったです。（初日に伝え済） またシャワーは固定で中弱程度。 水回りが少し残念でしたが、次回もこちらで良いかなと思えるホテルでした。
Business response:
Dear HIROYUKI, Thank you for choosing our hotel and for taking the time to share your thoughtful feedback. We’re pleased to know you appreciated the convenient location, nearby shopping, and in-room kitchen. We sincerely apologize for the plumbing issues you encountered and appreciate you informing us promptly. We will ensure our maintenance team thoroughly addresses such concerns moving forward. Your comments help us improve and ensure a more comfortable experience for all our guests. We are grateful for your balanced revie... read more
Will stay longer next time. Although a nitro grain bar or minuscule muffin should not be advertised as free breakfast. Coffee / snack bar maybe. Although the price couldn’t be beat! Some lazy pet owners weren’t picking up poop but that wasn’t the fault of the staff. Will definitely stay here again!
Business response:
Dear janet, Thank you for your feedback and for choosing to stay at Extended Stay America. We're glad to hear you enjoyed your visit and found great value in our pricing. We appreciate your understanding regarding pet-related issues and will continue encouraging responsible behavior among pet owners. Your note about the breakfast offering is duly noted. We aim to be clearer in our descriptions moving forward. We're happy you plan to return, and we look forward to welcoming you back for another great stay! Sincerely, Hotel Ma... read more
Nice place
Ok
Business response:
Dear Guest, Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Earplugs Do Not Suffice My only problem was the noisy refrigerator which loudly hummed at night and disrupted my sleep.
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,454 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.