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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was soo dusty. It had a smell like someone had just showered.
Business response:
Dear Guest, We apologize for the cleanliness and odor issues you experienced during your stay. This is not the standard we aim to provide, and we will address this with our housekeeping team to ensure better attention to detail moving forward. We appreciate you bringing this to our attention and will work hard to prevent such issues in the future. We hope to have the opportunity to welcome you back and provide a much more enjoyable experience. Sincerely, Hotel Management
The pillows were flat and had to go to the front desk to get dishes
Business response:
Dear Guest, We apologize for the inconvenience caused by the flat pillows and the need to visit the front desk for dishes. Please know that we are reviewing our pillow quality and working to better communicate our dishware request policy to enhance guest comfort and convenience. Your input is valuable, and we look forward to welcoming you back.Sincerely,Hotel Management
Great location
Home away from home Ive been staying at Extended Stay for some time now and Ive gotten the chance to get to know the whole staff here. From housekeeping to management everyone smiles and says hello when they see myself and my two small kids. This place has become our home during a transitional period in our life and I am quite happy I chose this hotel to be our home away from home.
Business response:
Dear Brittany, Thank you for your heartfelt feedback. We’re truly honored to be your home away from home during this important time in your life. It’s wonderful to hear that our entire team, from housekeeping to management, has made you and your children feel welcome with their warmth and hospitality. Creating a comfortable and friendly environment for our guests is our top priority. We appreciate your kind words and are grateful for your stay. We look forward to welcoming you back to Extended Stay America! Sincerely, Hotel ... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.