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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is being renivated there was holes in the sheetrock carpet was coming up and had staples sticking out that cut my husbands foot
Business response:
Dear John,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced due to the ongoing renovations. The safety and comfort of our guests are paramount, and it is concerning to hear about the condition of the carpet and the issues it caused. Your feedback is invaluable, and we will address these matters promptly to ensure a safer environment for all guests. We appreciate your understanding during this transition and hope to have the opportunity to welcome you back in t... read more
Nice room
Nice Location - Tired looking Rooms It was an ideal location and looks like it is being updated, however our room was in the back and although clean it was old and smelly. Had to buy a candle and open windows. Because I had pets when they did their business there were no trash cans for pet poo disposal. Also the trash bins were far and few and full. Housekeeping of grounds other than front of building needs to be better maintained.
Business response:
Dear Julie, Thank you for choosing our hotel and sharing your feedback. We're glad you appreciated our ideal location. However, we apologize for the inconvenience while attending to your pets' needs. We appreciate your suggestions and will certainly address these concerns, especially regarding housekeeping. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments and hope to have the chance to welcome you back in the future for a more enjoyable stay. Sincerely, Hotel... read more
The outside of the hotel was nice, however once you step inside there was a musty ordor.
Business response:
Dear Julia, Thank you for your feedback. We appreciate your positive remarks about the exterior of the hotel. However, we apologize for the musty odor you experienced upon entering. Your concerns have been shared with our team to ensure we address this issue promptly. We are committed to improving the overall guest experience and hope you will give us another opportunity to serve you better.Sincerely,Hotel Management
It was okay
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.