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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very accomodating and pleasant
Unfortunately, the room had a horrible stale stench that would not go away. We had a false fire alarm at 3:00 am that took 20 minutes to shut off. Breakfast offering was minimal. I will not stay there again.
Business response:
Dear MaryAnn, Thank you for choosing us and for sharing your comments. We regret the experience you had to suffer on this visit. Also, the events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please allow us another occasion to host y... read more
The best part was the Customer Service at check in. GRACE was just amazing! She was nice, polite and accomodated our every need. I will use this motel chain again, because of her.
The girl at the counter "Grace" was very polite and professional. The room was very good and smelled a lot better than last time. My only complaint was that garbage cans were hard to find and overflowing with trash. Cigarette smokers threw their butts all over the grounds instead of in the provided butt cans. That was pretty gross. I think Grace was by herself, so I think they were understaffed.
Business response:
Dear ROY, Thank you for being our guest at Extended Stay America. It is nice to know you had a good stay and appreciated the hospitality provided by Grace. However, we apologize for the disappointment with the issues mentioned. Your remarks are vital; we will share them with our concerned team for improvement. We appreciate your feedback and hope we serve you again.Sincerely,Hotel Management
Good place
Upon checking in the front desk somehow my reservation was interrupted and there was a glitch into acquiring my room. Expedia is an Excellent site and I never had issues with the site. It was the Hotel staff or hotel computer system that caused the mishap with my room. While sleeping and resting (after a seven hour drive and finally resting) l was interrupted by the hotel front desk clerk. I answered my door and she Insisted I go and pay for my room, of which I had already set up through Expedia. I found that very discomfort... read more
Business response:
Dear Guillermo, Thank you for choosing to stay with us and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered with your reservation and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is valuable to us, and we want to assure you that we are taking the necessary steps to address the issues you experie... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,478 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.