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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Other residents were very noisy. Walls were thin. Seemed like not the best quality of tenants living there.
Business response:
Dear Brad, We apologize for the inconvenience you experienced due to noise from other residents. Your comfort is important to us, and we regret that this impacted your stay. We are addressing the noise issue and considering measures to enhance soundproofing and overall guest experience. Your feedback is valuable, and we hope you will consider staying with us again, allowing us to provide a more pleasant and quiet environment.Sincerely,Hotel Management
It was near the bus route by Tanasbourne Mall
Business response:
Dear Zachary, We appreciate your feedback regarding our hotel's proximity to the bus route near Tanasbourne Mall. We strive to offer convenience and accessibility to our guests, and we are glad to hear that our location meets your needs in this regard. We look forward to welcoming you back soon!Sincerely,Hotel Management
I liked the bed. Room had kitchen, but no dishes and no coffee pot. Coffee was available in the morning in the morning. Breakfast was slight with a muffin or an energy bar. It was very sad.
Actually my son is staying here,he always stays here. The staff is nice and the place is clean
Business response:
Dear Alberta, Thank you for your kind words about Extended Stay America. We are delighted that your son always enjoys his stays with us and appreciates our friendly staff and clean environment. We look forward to continuing to provide a comfortable stay for him.Sincerely,Hotel Management
No dishes, no silverware no glasses no cups no coffee pot in the kitchen
Business response:
Dear Scott, We sincerely apologize for the oversight regarding the kitchen amenities during your stay. Providing essential items like dishes, silverware, glasses, cups, and a coffee pot is standard practice, and we regret any inconvenience caused by their absence. Please know for future reference, kitchenette items are usually kept at the front desk and we are happy to deliver them when needed. We are sorry if this was not communicated. Your feedback is invaluable, and we will address this issue promptly with our team to ens... read more
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Had to wait for checkin. Nobody working front desk
Business response:
Dear Darren, Thank you for sharing your feedback about your recent stay. We understand the inconvenience you encountered upon arrival and apologize for the delay in check-in. Your satisfaction is important to us, and we strive to provide a home-like stay for all our guests. We hope you had a pleasant stay, and we look forward to welcoming you back for an improved stay in the future.Sincerely,Hotel Management
Location is very good, plenty of shopping and restaurants in vicinity
Business response:
Dear Ajai, We're delighted to hear that you enjoyed the convenient location of Extended Stay America, surrounded by a variety of shopping and dining options. Providing easy access to local amenities is important to us, and we're pleased that it enhanced your stay. Thank you for your positive feedback, and we hope to welcome you back soon for another enjoyable visit!Sincerely,Hotel Management
Room smelled like cigarettes and dog. Room was clean in appearance but definitely been used well. All in all, not a bad room for price and what we needed.
Business response:
Dear April, Thank you for reviewing our hotel. We sincerely apologize for the unpleasant odor you experienced during your visit. Your feedback is invaluable, and we will address this issue to ensure a more comfortable stay for our guests. We're glad to hear that despite this, you found the room clean and suitable for your needs. We appreciate your understanding and hope you will give us another opportunity to provide you with a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,454 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.