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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good but so much money and no breakfast
Business response:
Thank you for taking the time to review your visit. We're glad to know overall you had a pleasant time while you were here, but we regret you were unhappy with the cost of your stay and for not meeting your expectations with our grab-and-go breakfast. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
推薦 飯店周圍便利，商場、餐廳聚集，房間大小適中，整潔度也夠。
Business response:
Thank you for being our guest at Extended Stay America. It is great to know you loved the spaciousness and cleanliness of your room and that you enjoyed our ideal location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Slow check in. We arrived at 4:20 and check in was 3:00. It took over 20 miles bytes to check in
Business response:
Thank you for staying with us and taking time to post your review. We apologize for what occurred at check-in. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. Thank you again. We hope to have the opportunity to make your next stay a complete success. Sincerely, Hotel Management
Service was great. Friendly staff. Room was terrible. Food from previous tenants still in refrigerator. Room was not clean. Bugs in room.
Business response:
Thank you for choosing to stay with us. We are glad you liked our friendly staff and had a comfortable stay. However, we apologize for the cleanliness issues you encountered in your room. Your concerns will be shared with the housekeeping department to ensure a better experience going forward. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such issues in the future. Thank you again, and we hope to have the chance to make it up to you. Sincerely, Hotel Management
Check in desk mgr James was nice and helpful, but that is where the nice and helpful ended. I went to the front desk to ask if they had any conditioner because we forgot ours. While standing there, a digital sign ready something like "forgot any toiletries-just ask we have complimentary toiletries to help out" with a picture of soap, tooth brush, and razor. So I stand at the counter and wait for someone to come out of the back, when I hear the desk lady say I wonder what in the heck she wants, and then walks out of the back ... read more
Business response:
Thank you for your feedback about our hotel as it enables us to pinpoint areas needing improvement to enhance our services better. We apologize for the unsatisfactory service you received from our front desk team, and we assure you that your comments have been addressed with the appropriate individuals. On a positive note, we are happy you were pleased with the service provided by James. Thank you again, and we hope to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,485 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.