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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel in good shopping land eating location The price of the room with living room and kitchen is perfect and super spacious. My family loved the hotel. We will surely stay here again.
Business response:
Vince, thank you for staying at Extended Stay America. We are delighted to read you and your family liked our convenient location and affordable rates as well as your comfortable room. We look forward to welcoming you all back soon. Sincerely, General Manager
I thought that it was hotel. But it was different from the hotel. It is not a hotel to stay at business.
Business response:
Hiroshi, thank you for choosing us and letting us know your overall visit was pleasant. However, I am sorry for not meeting your expectations and regret the inconvenience it caused. We hope you will consider a return visit as we would love the opportunity to make it up to you. Sincerely, General Manager
Refresh at the Best The room was amazing, James was at the counter when I came in at 9pm, having traveled a very long way and he read the situation right. Get this girl a room so she can sleep. Very nice guy. The room was spacious and comfortable and just what I was looking for!
Business response:
Thank you for your wonderful review of Extended Stay America. We are delighted to read you loved your comfortable room and our courteous service. I will be sure to share your compliments with the entire team, especially James. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
It was a little disappointing due to the pool not being opened due to maintenance being done that was the only reason we decided to stay there, wish they would've told me when I made reservations.
Business response:
Gloria, thank you for staying at Extended Stay America. We are glad your overall visit was pleasant, but we are sorry you were not able to enjoy our pool this time and the inconvenience it caused. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
NIce rooms very roomy, have kitchens, very quiet for being on a busy street. Great shopping and resutrants across the street, and Starbucks next to the parking lot!!
Business response:
Machelle, thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location, and we are fortunate to have so many choices for shopping and dining nearby. Thanks again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, General Manager
The TV was not in HD. Made it so useless to watch Overall great customer service
Business response:
Rajashekar, thank you for writing your feedback of your stay at Extended Stay America. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! However, we're sorry for the inconvenience you had due to T.V in the room. We value your business and hope to welcome you back soon. Sincerely, General Manager
Business response:
Maria, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
nice hotel with outdoor pool. the breakfast bad. breakfast only packaged muffins, ikky granola bars and instant oatmeal. Nice hotel and staff friendly. Outdoor pool.
Business response:
Thank you for taking the time to post your kind feedback about Extended Stay America. We are glad to know you liked our cordial staff and that the location worked well for your needs. I have also made a note of your feedback in regard to our grab-and-go offerings as we plan any changes. We hope to see you again whenever you are back in this area. Sincerely, General Manager
disappointing check-in We called to see if we could check-in about an hour early. We were told that it wouldn't be a problem. When we arrived to check-in, we were told that no rooms were available for early check-in and that our room would be available at check-in time (3pm). We left and then returned at 3pm. We were again told that no room was available and that it would be another 45 min to an hour for our room to be ready. Very disappointed!
Business response:
Thank you for being a guest at our hotel. We know how frustrating it can be to encounter a delay during check-in. We assure you this is not normal for us, and we have worked with our staff to prevent this type of situation from happening again. We greatly appreciate you taking the time to let us know. It would be our pleasure to welcome you back the next time you return to the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.