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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable Hotel is clean and the bed was comfortable. At check in was told breakfast was "grab and go" which means coffee, prepackaged muffins or granola bars; which was fine with us. No in room coffee maker. Getting in and out of this place is a bit tricky. We would stay here again.
Business response:
Debbie, it was a pleasure to have you as our guest at Extended Stay America - Portland – Hillsboro. We are delighted to read you had an enjoyable stay and that you got a great night’s sleep. However, we are sorry for not meeting all of your expectations. We appreciate your feedback and look forward to your return visit. Sincerely, General Manager
Business response:
David, thank you for being our guest at Extended Stay America - Portland – Hillsboro. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
The breakfast is just coffee and granola bars so it should not be advertised as a continental breakfast, if they want to do that I suggest offering fruit. But we still loved it ,staff was very nice.
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Not as it promised The hotel room was in decent condition, but not great. There were power outlets that didn't work, the hot and cold water were backwards in the shower, and the room only had two double beds instead of two queen beds. The hotel description said breakfast was included, but breakfast only consisted of granola bars, small muffins and some instant hot cereal packets.
Business response:
Thanks for the candid feedback. We are sorry for the inconvenience you encountered while here. I will share your concerns with the respective teams in an effort to improve our facilities going forward. We hope you will give us a second chance to make a better impression. Sincerely, General Manager
Clean but beginning to show some wear and tear. The bathroom had some obvious water damage and the dishwasher didn't work. Friendly and helpful staff.
Business response:
Bert, thank you for sharing your experience. We are happy to know you liked our clean property and courteous associates. However, I am sorry for the inconvenience you experienced while here and have shared it with the appropriate team members to make sure all our facilities are in working condition. We hope to have the opportunity to welcome you again at Extended Stay America - Portland - Hillsboro. Sincerely, General Manager
Business response:
Thank you for selecting Extended Stay America - Portland – Hillsboro. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Jacinto, thanks so much for the wonderful rating. We are glad to know we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Portland – Hillsboro. Sincerely, General Manager
Nice sized room with a kitchen etc. The complaints were: 1) Shower takes a technical explanation to turn on. We just left it on until everyone showered because it was so difficult to use. 2) Breakfast is coffee and a packaged muffin. This should not qualify as breakfast included in their search.
Business response:
ROBERT, thank you for choosing Extended Stay America - Portland – Hillsboro. We are happy you were pleased with your room and that your overall stay was a pleasant one. We appreciate your observation about the shower and our breakfast selections. Thanks for taking the time to post your comments. We hope to see you again in the future. Sincerely, General Manager
good...might stay here again... it was good, not great...people above were horribly noisy till 2 a.m. and somehow up and creating cacophony by 6 a.m., the room had hair everywhere...looked overall clean, but hair nets should be required for cleaning staff...the beds were not queen and we wonder if they were even doubles...the kitchenette was adequate but we were glad we brought alot of what was needed with us...the breakfast was prepackaged, muffins and oatmeal, a little disappointing that "small continental" was not in the ... read more
Business response:
We appreciate you being our guest and sharing your experience. Although we are happy to know your overall stay was good, I am sorry for the difficulties you faced while you were here. Our front desk is available to resolve noise issues, so if you have informed them they would have been happy to try and resolve it or move you to another suite. We also appreciate your observations and will share them with my appropriate team members in an effort to improve our service and facilities. We regret the inconvenience caused and look... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,478 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.