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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
excellent stay For the price it was very stylish, comfortable, clean, and convenient. the service was friendly and professional. I was happy with my stay here, especially considering it was a last minute book. however I would have liked to see utensils in the kitched area of our room.
Business response:
Thanks for making Extended Stay America - Portland - Hillsboro a part of your travel plans. We are glad to know you our location was ideal for your needs and that you liked the good value we offer. We appreciate your suggestion and have taken a note of it. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager
Business response:
Alex, thank you for staying at Extended Stay America - Portland - Hillsboro. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
We were told at check in they couldn't honor their 3pm check in time because they had had a number of late checkouts. This was an issue because I had a party to make.
Business response:
Please accept my apology for the inconvenience you had during check-in. We are sure this was a result of the communication gap between our Housekeeping and Front Office Department and will share your feedback with them to ensure it is not repeated. Your comments have also initiated additional training for our team as we continuously improve. Thank you for being our guest, and we hope to have the opportunity to serve you again. Sincerely, General Manager
No frills Front desk staff polite and kind but not warm or friendly, bed was too hard for my preference, pillows too soft but I slept. No frills hotel. Just needed a crash pad for visiting family served it's purpose. Probably stay again.
Business response:
Thank you for being our guest and for your wonderful feedback! We are glad to know that we served the purpose of your visit. It was our pleasure serving you, and we look forward to seeing you again soon. Sincerely, General Manager
One night or one month- perfect Easy check in with staff, loved that we could use other exits to get to and from our car. Suite was so clean and felt like a hotel.
Business response:
April, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Portland - Hillsboro. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff.Reviews such as yours mean a lot! We look forward to welcoming you and your family back. Sincerely, General Manager
Perfect! The staff was super friendly and helpful. We have been on a road trip traveling with children so it was nice to arrive to a friendly staff member who made our check-in speedy and easy.
Business response:
Leticia, thank you for choosing Extended Stay America - Portland - Hillsboro for your accommodations. I appreciate you mentioning our friendly and helpful staff. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest and look forward to welcoming you and your family back soon. Sincerely, General Manager
No such thing as a free meal! Free breakfast consisted of a granola bar and coffee. I don't think advertising a free breakfast is adequate or appropriate. Pool was great!
Business response:
Thank you for choosing to stay at Extended Stay America - Portland - Hillsboro. We are happy to know you liked our pool area, but we are sorry that you were unhappy with our breakfast offerings. We hope the positive aspects of your stay will encourage you to choose us again in the future. Sincerely, General Manager
朝食は✖ 朝食は物足りないどころか、日本人では無理
Business response:
Shinichi, thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, General Manager
Nice staff Nice staff and clean room.
Business response:
Dawn, thank you for sharing your wonderful review of Portland - Hillsboro. We are thrilled to read you loved the comfort of your clean room and were impressed with the service provided by our courteous associates. Your compliments will be shared with them for a job well done. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.