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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was amazing First I have to mention the staff. They were so friendly and helpful. That took a regular experience to the next level. The room was small, but clean and comfortable. I always appreciate a comfortable chair to sit on. They have a computer with a printer (It's Free!). I was so surprised when I had to print passes to an even I had forgotten to print at home. They pointed to the computer and printer and when I asked the cost they said free. A small thing that was so helpful. Thank you so much La Quinta! Be... read more
Business response:
Hiram, thank you for your nice review! We are glad you had a great time at Portland and look forward to welcoming you back.
GOOD LOCATION IN HILLSBORO AREA IT'S A GOOD HOTEL TO STAY WHEN YOU ARE IN TOWN. BUT A BIT FAR FROM PORTLAND AND WOODBURN OUTLET.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with your well-equipped room and our convenient location. Thanks again for recognizing our pet-friendly feature, and we hope to be of your service again in the future. Sincerely, General Manager
Convenient Location I would say that are stay was uneventful. The hotel was in a nice area next to a small mall and Whole Foods. We needed a place to stay before heading to the OR coast the next morning.
Business response:
Shay, thank you for taking the time to post your candid review. We are happy to know you were pleased with our ocean front location and were overall satisfied with your visit. However, we are sorry for not meeting all of your expectations while you were here. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, General Manager
Almost excellent... Low noise level. Was able to get good rest. Enjoyed the apartment-like feel the room provided. Room was nice and clean as was the linens.
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you had an overall excellent stay and that you liked the cozy room and our courteous staff. I will share your comments with our team for their good work. However, I am sorry for the breakfast offerings not being to your liking. I have shared your thoughts with the food and beverage team to re-think their menu to improve future guest experience. We look forward to your next visit to our area. Sincerely, General Manager
Hotel.com booked with free breakfast. There is no breakfast in this hotel other than coffee/tea. Sofabed is mattress is in very bad form.
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When will share this with our Brand Leaders, regarding breakfast choices and assists them in determining new future offerings. Please accept our apologies for the issue with the bed and your concern is shared with the maintenance team to fix it and ensure no incidents like this occur again. Please choose us again to serve you better. Sincerely, General Manager
Comfort and convenience for reasonable price. Room was comfortable, staff were fine, location near lots of stores, movies, highway. Breakfast was extremely minimal--they seemed to be in the middle of renovating the breakfast room, so all that was on offer was instant oatmeal and energy bars. Shower control seemed old and did not work too well.
Business response:
Lou, thank you for choosing to stay at the Extended Stay America. We are glad to know our location was perfect for your needs and that you found your accommodation comfortable & at a good value. Also to add to your information, the breakfast was minimal as we have grab-and-go breakfast being served. That being said, we're sorry for the inconvenience you had with the shower. We hope to see you again. Sincerely, General Manager
Exploring Portland Good location, everything else is average. breakfast without eggs, hash brown, bacon,bread, just coffee which was always empty and some bars. No room service until you check out. Trash sitting in the hall way.
Business response:
Thank you for sharing your candid feedback. Although you liked our location, we are sorry that our breakfast offerings were not so appealing to you. Your comments will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. I would also like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We will remind our front desk to ... read more
Staff were very good. Went out of their way to help. Guests were inconsiderate - slamming doors and kids running down halls. Tub drain was very slow and bath fan was very loud.
Business response:
Debra, thank you staying at the Extended Stay America. Although we're glad to know you found our team cordial and helpful, we're sorry for the inconvenience you experienced in your room. We have shared your concerns with our maintenance team to ensure its rectification on immediate basis. I hope you will give us another chance so that we can make it up to you. Sincerely, General Manager
Business response:
Wow - Lisa, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - Portland - Hillsboro, and we look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.