This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location if you are staying in Hillsboro We have stayed here before and it is a great hotel. We did have an issue with the toilet. They gave us a plunger but it didn't fix it. We weren't in the room much to take care of it further. It was annoying but I would still stay there and still give them high marks.
Business response:
Steph, thank you for staying with us once again. We are glad to read you had an overall pleasant visit and liked our location. Having said that, We are sorry that the cleanliness of our hotel was not up to par while you were here. We are working to address the problems you mentioned. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Good for the price The photo of room we booked showed a separate room with a king bed and a pullout in the room with an additional pull out in the living room. We received 2 double beds with a pull out and it didn’t have a separate room. The room was clean and the WiFi worked. The kitchen supplies are not in the room, you need to get them at the front desk. They offer coffe and granola bars in the lobby for breakfast. There is a large shopping area with restaurant options nearby. Overall this hotel is good for the price.
Business response:
Amanda, thank you for choosing Extended Stay America. We're so glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations, excellent customer service, and many complimentary amenities all at a fair price. We appreciate your feedback and look forward to welcoming you again! Sincerely, Hotel Management
Nice hotel close to stadium Very comfy... close to stadium and eating places..shopping too nice experience overall
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Good for one night. Bathroom not very clean. Beds are stiff
Business response:
Thank you for reviewing our hotel. Please accept our apology for the inconvenience you had while here. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We will be working with the staff to make sure we don't repeat our mistakes. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Halloween Weekend. I flew to Portland, Oregon for a special occasion and had reserved a room for 3 nights. The entire process of checking in was short and sweet with a very professional and friendly staff. Everything was very clean, bright and a very pleasant atmosphere.
Business response:
Thanks for choosing Extended Stay America for your stay. We are glad to know our location was ideal for your needs and that you were impressed with the top-notch service provided by our associates. We have taken a note of your feedback regarding our breakfast offerings. It was such a pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
great good
Business response:
Shane, thank you for staying at Extended Stay America. We are glad you had an enjoyable time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Extended confusion. Dirty clothes under the bed. Light in bathroom didn’t work. Toilet overflowed for no reason(#1) hair follicles in our towels. Beds were comfy though. Oh you also have to pay for WiFi and it’s 2017.
Business response:
Jeffery, thank you for posting a review of your stay. We apologize for the problems with your room and regret the inconvenience these caused. We have shared your comments with the respective teams so that they will be more diligent in their efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.