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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
편안함 주방이 마련되어있어 가족과 식사하기 편했음.깔끔하게관리된호텔. 조식은 간단하게 준비됨.
Business response:
Sukjae, we are delighted you chose to stay at Extended Stay America - Portland – Hillsboro. It’s our pleasure knowing you had an overall great stay and loved the kitchenette in your room. We hope to welcome you and your family back soon. Sincerely, General Manager
Not spectacular but not terrible Breakfast consisted of mini packaged muffins, and granola bars that's it. No room cleaning services, at most there were only 2 employees working. There was washer and dryer down the hall, gym had 2 machines, and the pool was decent. We weren't in our room often so it was perfect for what we needed, for someone wanting to be at the hotel the whole time not the best one to choose. Also watch out for your cars since ours got vandalized while we were shopping at Safeway down the road.
Business response:
Brittani, we appreciate you being our guest. We are pleased you had an overall nice stay. However, we apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, and we are happy to offer this service to you at a minimal fee. In regard to our breakfast offerings, we will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We loved having you as our guest and we ... read more
Business response:
Thank you for your visit. We are pleased you had an overall nice stay, but we are sorry if any inconvenience caused. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Ok The floor was dirty. Had to wipe the floors and pick up ALL the dirt. Never stocked up on To Go breakfast items. Loved the location. Was walking distance to many different restaurants.
Business response:
Thank you for the feedback about your stay at our hotel. We are happy to know you liked our location, but we are sorry for the cleanliness issue you had and the inconvenience it caused. We have addressed your concerns with the staff, and we have taken corrective action so this does not happen again. We hope you give us another chance to serve you better in the future. Sincerely, General Manager
Business response:
Thank you for rating your stay at Extended Stay America - Portland - Hillsboro. We appreciate your feedback and are glad that your visit with us was a great one. We look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Portland - Hillsboro. We take great pride in providing clean, comfortable accommodations and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, General Manager
Reserved King room, was given queen first. They swapped to king with no problems. Room only had one plastic glass. Breakfast was difficult for them to keep up with, coffee, hot water and the few items they had were constantly being asked to fill. Was clean and comfortable.
Business response:
Thank you for taking the time to evaluate your stay. We are glad your overall experience was enjoyable, but we are sorry the service issue you had at our breakfast area. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We hope you give us another chance to serve you better in the future. Sincerely, General Manager
room is spacious and well equipped. the hotel is located in a very good neighborhood. it is quite and peaceful, right next to shopping plaza and restaurants, and the portland MAX line is not too far from it.
Business response:
We are delighted you chose to stay at Extended Stay America - Portland – Hillsboro. It’s our pleasure knowing you loved the spaciousness of your room and our location which made your stay enjoyable. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.