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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved the front desk clerk. Very friendly and helpful. I didn’t like the fact that the floors were sticky and the tv was very small
Business response:
Dear eleanor, thank you for being our guest and for reviewing your experience at our hotel. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received from our front desk associate. However, we apologize for not living up to our commitment to clean, fresh accommodations during your stay. Although your experience is not typical, we have room to improve, and we assure you we will. We hope to make it up to you on a future visit.Sincerely,Hotel Management
It was a pleasant stay. Good staff who were very helpful.
Business response:
Joanne, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Clean and staff very accommodatiing
Business response:
Linda, thank you for your lovely review of Extended Stay America. We are glad to know you were impressed with our clean and fresh accommodations and courteous service. It was our pleasure hosting you, and we hope to see you soon. Sincerely, Hotel Management
It was ok. Staff was nice and always willing to help. Shower pressure not so great. Table light didn"t work. Had kitchen area with stovetop and utensils. Stayed warm. Onsite laundry.
Business response:
Heather, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we apologize for the inconvenience you encountered due to the maintenance issues you encountered. We will review this with our engineering team and make sure we are more diligent going forward. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
The staff was great. You have to ask for utensils and pots as they aren’t left in the rooms. The guests that they have their are questionable.
Business response:
Christina, thank you for posting a review of your stay. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we do regret that we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 4.1 star rating with 807 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.