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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could do better with smoking conditions/prohibitions
Business response:
Dear Olufemi, Thank you for your feedback. We apologize for any inconvenience caused by the smoking conditions. Your comments are valuable, and we will review our policies and enforcement practices to enhance the comfort and experience of all our guests. We appreciate your input and hope to have the opportunity to provide a more pleasant stay in the future.Sincerely,Hotel Management
Not really worth the price The hotel was dated. The room was ok as we were really just there to sleep for 1 night. I realize this is an extended stay hotel but it would have been nice to have an ice machine and bucket or at least some cups (plastic or otherwise). Not everyone that stays is staying for an extended amount of time.
The window curtains had animal hair and stains on the inside. The bathroom door handle kept coming off. There was mold on the inside shower curtain. The room smelled like cigarettes. The elevator was broken.
Business response:
Dear Jim, Thank you for sharing your feedback. We regret to hear about the issues you encountered with the curtains, bathroom door, shower curtain, and the room odor. These concerns are concerning and not indicative of our usual standards. We are addressing these matters with our team to ensure improvements. We appreciate your comments and hope you will consider giving us another opportunity to offer a more satisfactory stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,386 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.